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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 327 reviews
97%
Recommend This Property

Ratings Breakdown

327reviews

  • 5 Stars
    251
  • 4 Stars
    52
  • 3 Stars
    13
  • 2 Stars
    4
  • 1 Stars
    7

No Crib

By

2016 七月 16

I made a reservation on line using my cell phone, there was no place to request a crib for my infant, so I called the hotel directly and was told I should have requested it when making the reservation when I told him there was no place to request this and if he could just add a note on our reservation so we would have a crib when we arrive, he said he would do it this time, apond arriving the person at the front desk said the crib should be in the room and if not to let him know and he would bring it up. There was no crib in the room, so we call the front desk he said he would bring it, after about 10 minutes he called the room to say the crib was in use, gave no option as to what we would be able to do. After my son screamed for 2 hours we call back and asked if they only had 1 crib and why it was not in the room when we were told it would be he said he would call back only to find him knocking on the door with a crib saying he did not have the key to the area where the cribs were. He lied to us saying it was in use , then to say he didn't have the key. Ask for some kind of discount on the room, he said we would need to talk to the manager which was never there when we were at the hotel

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Excellent hotel with excellent price with free parking in Baltimore.

By

2016 七月 14

club

Everything was clean and well maintained. I just got a client in Baltimore and I will be returning over and over. Great staff great pool. Felt secure.

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Staff are just wonderful!

By

2016 七月 10

Hats off to Asheesh, ( I hope I spelled it correctly), over 2 years coming to this hotel, sometimes for reasons that were very upsetting to me. At that time I felt I had found a haven, friendship and understanding of what I was going thru. The staff here especially Aseesh, was always wanting to help to see what they could do to make my stay more comforting and calming. Always achieved, always. I never really got to say thank you ALL for that.I will always be a loyal guest to Holiday Inn, Catonsville.

Posted byHotelStaff
2016 七月 12
Dear T.M.C., Thank you for such a great review! We are happy to see that you have been staying with us since our opening and that the staff has cared for your needs and made you feel a apart of our family here. I have also shared your comments with Asheesh who is truly happy that he cared for your needs. We hope to see you again soon. Celena D General Manager
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good overall visit

By

2016 六月 30

club

The only complaints are the hours of the pool , we had the grand kids with and they only got to swim twice , because of the hours it is open..
Also the bathroom could use some towel racks.

Posted byHotelStaff
2016 七月 12
Dear RCDD40, Thank you for choosing to stay with us for your lodging needs. We hope that you will stay again in your future travels. Celena D General Manager
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Very modern clean and comfortable.

By

2016 六月 29

club

My stays here are always nice. Its a great looking hotel with all the amenities. It has a wonderful complimentary breakfast in the morning and a variety you don't get anywhere else. The fitness room was small, but had everything you would need to release some stress. The pool was a little cold and made it hard to enjoy but other than that i had a great visit. The rooms are well kept and have plenty of space.

Posted byHotelStaff
2016 七月 12
Dear Reiling01, We are so happy to see that you are a loyal guest and that you enjoy your time away from home with us. We hope to see you again soon and thank you for being our loyal guest! Celena D General Manager
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Great place to stay with affordable rates!

By

2016 六月 27

This was my first stay here since the renovations from the previous hotel and I was absolutely amazed at the changes to the building! The outside appearance gave it a new "glow" and the full breakfast was the absolute best! The rooms were very comfortable and rooms were kept very neat and tidy.

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Comfort and staff courtesy

By

2016 六月 23

club

Extremely pleased with entire stay for 4 families and meal service and quality. Only negative observation was the litter accumulated in the parking lot

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comfortable room

By

2016 六月 17

club

The hotel lobby and rooms were very relaxing. It was very quiet although the hotel is located on a main road. I was able to get a good night sleep and wake up very refreshed. I will be staying here again.

Posted byHotelStaff
2016 六月 20
Dear Ms. Sue, Im so happy to see that you enjoyed your stay and received a good nights rest. We look forward to seeing you again! Celena D General Manager
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Great place to stay

By

2016 六月 16

club

Our experience was great. The bed was wonderful. We slept like a rock. Wish I could find a mattress that good for my home. The breakfast was outstanding. Everything was delicious. I'd recommend this hotel for anyone traveling in the Catonsville area.

Posted byHotelStaff
2016 六月 20
Dear JamesK47, What an awesome review! We are excited to see that you had a great experience. Thank you for the recommendation and we look forward to seeing you again. Celena D General Manager
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Nice place to stay

By

2016 六月 15

club

This hotel worked out nicely. I was very comfortable. 695 traffic going towards towson was busy but getting to the inner harbor was fast and easy!

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My Favorite Place

By

2016 六月 09

club

Any time I travel to Baltimore I make sure I book a room at this hotel. The breakfast is sooo good and the hotel is clean. The bed is comfortable and I love the shower. This place definitely meets all of my needs.

Posted byHotelStaff
2016 六月 14
Dear Misz65, What an awesome review! We are so happy to see that you are a loyal guest and that we met your needs. We look forward to seeing you again on your next visit!!! Celena D General Manager
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A great place to stay

By

2016 六月 08

I enjoyed my stay at this hotel. Liked the structure. The location of the hotel swimming pool was great. The hotel even have some nice sitting area out the building that you can relax or celebrate with your friends and families. I will definitely check out this hotel next time I am in the area.

Posted byHotelStaff
2016 六月 14
Dear Titilayo, Thank you for a great review. We are excited to see that you enjoyed the amenities of the hotel. We look forward to seeing you again when your travels bring you back to the area. Celena D General Manager
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