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Holiday Inn Express Cheltenham Town Centre


Hotel Information


Check-In & Check-Out

  • Check in time:  3:00 pm
  • Check out time:  11:00 am
  • Minimum check in age:  18
  • Late check out available:  Late Check Out Available

Pet Policy

  • Pets Allowed
  • Service Animals Allowed
  • Pet Deposit per Stay: 50 GBP
  • Pet Fee per Night: 15 GBP
  • Small dogs permitted subject to supplement of 15.00 GBP per dog per night. Max. 2 dogs per room. Dogs not allowed in public areas or restaurant, not left alone in room. Guide dogs not chargeable.

Parking & Transportation

  • The hotel offers a 25% discount at nearby NCP which is located right next to the hotel. Postcode for NCP Car park GL50 4EJ.

Languages Spoken By Staff

  • English
  • Polish
  • Romanian
  • Russian
  • Moldovan
  • Hindi
  • Spanish
  • Portuguese

Credit Cards Accepted

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Carte Blanche
  • Discover
  • IHG® Business Edge Pay (UK only)



    • Smoke-Free Facility
    • Number of Floors: 6
    • Total Number of Rooms: 138
    • Number of Suites: 0
    • Number of Non-Smoking Rooms: 138
    • Number of Accessible Rooms: 6
    • Connecting Rooms Available
    • Guest Rooms Renovated in: 2019

    Fitness & Recreation

    • Indoor Pool
    • Heated Indoor Pool
    • Indoor Pool Hours of Operation: 6:30 am - 10:00 pm

    Complimentary access to offsite Everlast Fitness pool across the road for our guests. Swimming pool access for children - Monday to Friday - 14:00-17:00, Saturday & Sunday - 09:00-12:00 &14:00-15:45. Last admission to the club is strictly 45 minutes before the club closes entry to the club after that time will be declined. Please enquire at the hotel front desk for further detail.

    Eat & Drink

    An Express Start Breakfast buffet is included, with hot favourites and continental items. For evening dining, snack on light bites from the bar, or pop over the road to The Brewery, where there are several restaurants to choose from.

    • Breakfast Buffet Included
    • Continental Breakfast Included
    • Off-site Restaurant Delivery Available

    Groups & Events

    • Largest Room Capacity:    

    Housekeeping & Laundry

    • Daily Housekeeping

    Additonal Features

    • Storage Space Available

    Business Services

    Business Services

    Business Services

    • On-Site Business Center
    • Printer
    • Copier
    • Scanner
    • Office supplies available

    Internet Access

    • Wifi Included
    • Wireless Internet service is free for all IHG® One Rewards members

    Hotel Accessibility


    Accessible Hotel Features

    • The following public areas are accessible:
      -All Entrances/Doorways
      -Public Toilets
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Wheelchair Accessibility

    Accessible rooms are more spacious to allow wheelchair users to move around freely. The wetroom is fitted with a roll-in shower, as well as bars and handles for ease of use. There are emergency pull cords in the room, as well as vibrating pillows for deaf guests.

    Accessible Parking Details

      Hearing Accessibility

      • All Days

      Vision Accessibility

      • Audible Fire/Smoke Alarms
        -7:00 am
      • Emergency Instruction in 14pt Print
      • Braille on Lifts and in Public Areas
      • Audible Alarms in Hallways