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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 676 reviews
80%
Recommend This Property

Ratings Breakdown

676reviews

  • 5 Stars
    373
  • 4 Stars
    154
  • 3 Stars
    59
  • 2 Stars
    51
  • 1 Stars
    39

Hair alert

By

18 July 2017

club

There were long black hairs all over my bathroom before and after cleanings. My hair is blonde so I know it wasn't me. The breakfast was ok I guess. The rooms are super outdated and nothing special. Getting into the parking lot from different directions is difficult. I wouldn't stay here again!

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Dissappointing Stay

By

18 July 2017

platinumelite

I am used to a higher quality room and service when I stay at holiday inn hotels. This was disappointing as far as the quality of the room air conditioning and amenities within it.

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Downer in Downers Grove

By

15 July 2017

Property was poorly maintained. Litter on the grounds. Elevator was dirty. Room décor was dated, carpet wet, appliances not plugged in.

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Skip this one

By

14 July 2017

I stay in HI Express hotels all over the country. This property is one of the worst condition of any I have stayed in. It is in desperate need of renovation. Skip this property until they renovate it.

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friendly staff

By

13 July 2017

had a great stay staff was super friendly place was very clean. breakfast food was plentiful and good.

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Great service

By

13 July 2017

Exactly the service you want when you are tired and in a hurry.

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Great service

By

13 July 2017

club

Very clean, comfortable beds, breakfast was amazing, and the staff were all friendly and welcoming. We will definitely be back.

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Holiday Express

By

10 July 2017

club

Comfortable,clean, safe, private. Over all great experience

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GREAT VISIT TO CHICAGO

By

10 July 2017

club

IF IN CHICAGO STAY AT THIS HOTEL. EASY ACCESS TO DIRECT HIGHWAY TO DOWNTOWN CHICAGO. GREAT HOTEL PARKING.

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Disappointing Stay

By

08 July 2017

I remember when this hotel had excellent service and was very clean. It no longer meets those standards. I was mostly disappointed with the cleaning staff. The sheets and towels did not seem clean. I found dirt on my sheets. I was totally dissatisfied. The staff did its best to correct the problem and I appreciate that. But I think this problem is beyond their control. It's just overall poor management.

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FAmily reunion.....

By

07 July 2017

My girls and I were traveling for 10 hours to get to Chicago. We arrived at the hotel a few minutes early and the staff worked with me to get us in a room swiftly. My girls enjoyed breakfast and the beds were quite comfy. The staff were awesome!

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Outdated

By

07 July 2017

club

Very outdated hotel. Smelled bad from the time you walked in and even in your room. Breakfast was terrible. In serious need of a major overhaul.

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