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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 434 reviews
97%
Recommend This Property

Ratings Breakdown

434reviews

  • 5 Stars
    325
  • 4 Stars
    90
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    5

Great service and very clean

By

20 May 2017

club

Highly recommend this hotel especially if you have a car. Otherwise, it is not convenient if one is on foot.

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This hotel made our stay for graduation great

By

17 May 2017

club

The staff was very friendly. They put out extra treats for graduation weekend and the breakfast room was great for gathering our big group

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Good business stay

By

11 May 2017

Clean and solid value with a convenient location. Room was very nice and the stay quiet and uneventful, which is always good when traveling.

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Great place

By

10 May 2017

Ample parking space. Good breakfast. Good staff. Liked it.

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Comfortable and clean

By

09 May 2017

club

I enjoyed my stay at the DeWitt Holiday Inn Express. The service was excellent, the rooms clean and up to date. I really liked the music options on the TV!

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Very clean

By

06 May 2017

platinumelite

This hotel was very clean. The staff are very friendly. The location is ideal and convenient. Would recommend.

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Traveling to see my Mom

By

03 May 2017

We stay at the Holiday Inn Express in East Syracuse Dewitt after traveling from Boston (where we live) to Syracuse to see my Mom.
Always a nice greeting and familiar faces when we get off the road and turn into the Holiday Inn.

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GENERAL CONDITIONS

By

27 April 2017

platinumelite

STAFF EAGER TO HELP IN ANY WAY THEY CAN

FRONT DESK IS GREAT

ROOMS ARE CLEAN AND WELL KEPT

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Good service

By

24 April 2017

There was an issue with the toilet and they fixed it right away. Used the exercise room twice and was happy with it both times.

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Great Service

By

24 April 2017

club

From the time I checked in to the time I checked out, the staff went out of their way to thank me for staying with them and asking if there was anything they could do to make my stay more pleasant. The customer service is some of the best I have experienced. The hotel was inviting and clean and Continental breakfast provided a nice variety so there was something for everyone.

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A great stay

By

24 April 2017

club

A relaxing and enjoyable stay. Rooms are very clean, breakfast area clean, Staff refilled the food bar and kept the tables clean. Bed and pillows are very comfortable

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Comfortable

By

23 April 2017

club

I always choose this location
Comfortable, friendly staff, clean, great service

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