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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 507 reviews
80%
Recommend This Property

Ratings Breakdown

507reviews

  • 5 Stars
    252
  • 4 Stars
    106
  • 3 Stars
    74
  • 2 Stars
    47
  • 1 Stars
    28

Great stop before entering the Keys

By

23 July 2017

club

We just needed a place to rest before starting down into the Keys and this is a great place to do just that.

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over the top service from employees

By

22 July 2017

club

I was in a hurry to get a physical invoice. The printer was broken. The woman at the front desk emailed the invoice to herself and printed it off for me. She could of just said sorry ma'am... The printer is broken nothing we can do about it; however she thought outside the box and came up with a quick solution and made sure I was set. That meant a lot to me. I was treated like a guest, not just another person she has to deal with before her shift ends.

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Good price

By

19 July 2017

club

Good price and convenient location. Breakfast is good

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Soiled linens

By

19 July 2017

club

Blood on pullout couch.Room not turned over entire stay. Room smelled like mold. Breakfast area well maintained. Some of staff need to work on better customer service.

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Georgia employee

By

17 July 2017

club

I went to miami for my father's funeral. Upon arrival I was greeted by your friendly staff. The room was real nice, I always like to compare hotels since I work at a holiday inn express, breakfast was delicious. Slept well. Thank you for making my stay restfull.
Gloria williamson, from canton georgia, holiday in express.

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Excellent Service

By

17 July 2017

platinumelite

Very clean room, great breakfast, and outstanding service.

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One night stop on way to the Keys

By

17 July 2017

Friendly efficient check-in. Although the building is older, it was a clean and comfortable stay.
At breakfast we would have liked a better selection of fresh fruit. And the pancake machine was fussy. But neither are deal breakers.
The staff was friendly

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Great room and pool

By

12 July 2017

platinumelite

We enjoyed our stay. The room was spacious and comfortable and the pool area was very nice and relaxing.

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Perfect Stop Before the Keys

By

12 July 2017

club

We love to stay at this hotel when traveling to Key West. The hotel is clean, quiet and safe.

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Great location! Awesome breakfast

By

11 July 2017

club

Great value for the money! This is the last hotel until you hit the highway to the Keys so it's very convenient, close to Key Largo and Islamorada. Beds are super comfortable and the room had a microwave and fridge. For breakfast you have pancakes, sausage, eggs and a nice variety of other breakfast items. We plan on coming back.

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Holiday Inn Express Florida City

By

10 July 2017

club

Nice, clean and modern. Love the area.Friendly people and perfect Florida weather......can't complain

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Clean beds and bathroom

By

07 July 2017

club

It was a very nice day even though it was for one day but everybody was very nice however I needed the first floor but they were renovation the first floor but everytime I do stay there it's always a good time

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