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Holiday Inn Express & Suites Gainesville - Lake Lanier Area

1189 Dawsonville Hwy NW , Gainesville, Georgia 30501

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 199 reviews
93%
Recommend This Property

Ratings Breakdown

199reviews

  • 5 Stars
    146
  • 4 Stars
    31
  • 3 Stars
    9
  • 2 Stars
    9
  • 1 Stars
    4

Comfortable Stay

By

09 December 2019

I enjoyed my stay in Gainesville at the hotel. Everything started on a very positive note when I saw that there were no steps at the entry! I could get my computer, suitcase, garment bag, tote bag, etc (I was not a light traveler that night - lots going on!) in with no trouble. I am sure guest services would have helped, but I was ready to get checked in and settled in my room. The room was very well organized for work and for rest. I had plenty of room to do both comfortably. The beds were very comfortable, and all the bath towels and supplies were wonderful. There was coffee provided in the room as well as a refrigerator and that is always welcoming! Breakfast was very good, the coffee was great and the breakfast room staff and front desk staff were very nice. It was a very good experience and I look forward to my next visit!

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Fair service

By

05 December 2019

platinumelite

I stayed here for 7 nights. Everyday i came back to my room, i never got refill of any shower gel, shapoo. I went down to the reception desk since day 2-7. Told them that no refill on those things. Some told me, you have face soap that you can use instead of shower gel. Really? Then, i left that stay but i have to return for another 2 days. Same problem with different floor/room. My pillow and blanket are smelly since day one. They didnt change any of them while i stayed. Also, i cant access to my room and reception person tried to help me at 10 pm. They have to reset the door security lock.

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Great time

By

03 December 2019

club

Best hotel in Gainesville clean no noise great customer service near good restaurant

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Nice and comfortable

By

03 December 2019

platinumelite

This was a great place to stay. Nice and friendly staff.

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Nice clean facility.

By

03 December 2019

club

Nice clean facility with friendly staff. Rooms are nice.

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Comfortable beds and plenty of towels

By

03 December 2019

platinumelite

Great place to stay! Beds were comfy and there was plenty of pillows and towels.

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WONDERFUL

By

27 November 2019

Thank you for all that was done for my guest and myself.. Great Staff. Location is great to reach alomost anything in need of .

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Comfortable bed

By

26 November 2019

The stay was great. Bed was comfortable. Only issue was the satelite tv didn't come right on.

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Nice and clean

By

19 November 2019

platinumelite

This was our second stay at this particular hotel. We will return again. It is nice, clean, and the staff is wonderful. Had great parking for truck and boat with outlets outside to charge batteries in boat. Lots of restaurants and shops near by.

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Good place to stay

By

17 November 2019

Close to everything, clean, friendly staff, safe, and comfortable

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Noisy conditions and no one fixed the problem at 2 am

By

13 November 2019

I was interrupted in sleep for over 2 hours by a bunch of drunk people partying even after I complained it still lasted an hour and a half. Emperor otherwise the room was clean the service was good it's just a shame I couldn't get any sleep

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Enjoyable stop on our way north

By

12 November 2019

Had excellent customer service and clean and comfortable rooms. Staff was cheerful and professional.

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