 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.2
87%
Recommend This Property
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Draconian cancellation policy
ByBrizzleboy
13 February 2020
I had to cancel my second night at this hotel. Events beyond my control meant that I could not cancel my booking until around 16:10 the day before. Under your "Flexible" policy I've lost over£100. This policy offers virtually no real world flexibility and will hardly ever work for me. It compares poorly with other companies flexible policies, and you have in fact lost my custom for good unless you act quickly to refund my money. Very, very poor.
Comfortable bed
ByChrisb2381
05 February 2020
Not told about parking charges when booking only on checking out not very good service
comfy and clean, nice staff
Byjasmine
04 February 2020
room was clean and comfy, bed was comfy although double bed was two singles pushed together. staff was nice and helpful. didn’t get to breakfast because of a late night so i wish the closing was later. hotel was really nice and i’d definitely stay again, i’ve been there twice now. pretty good for the price too
Business Trip
ByJonnyh
03 February 2020
Convenient location for work, some of the mattresses could do with replacing and some of the rooms require a good clean, but overall not too bad for a couple of nights stay
on se sent chez soi
ByCanard Volant.
02 February 2020
Toujours agréable de me rendre à Harlow depuis maintenant plusieurs années.
Super hotel
Byoutofmycomfortzone
31 January 2020
The hotel was clean andthe facilities were good. The staff were welcoming and helpful. I had an issue with my light switch which they quicly attended to.
Nice hotel in Harlow town centre
ByOssy
31 January 2020
Not many hotels in Harlow for the size of town, this is right next to town centre with plenty of eating places at the water gardens and a cinema nearby. Comfortable bed and nice breakfast and friendly staff
Nice clean hotel
ByBubblenskweak
31 January 2020
The stay was reasonably good. Clean room, with easy access. Main bugbear is reception staff. They seemed totally uninterested in us. No good morning, or good evening, and at checkout, not even, how was your stay.
Excellent breakfast choices
ByDal47
29 January 2020
Enjoy your stay in a quiet clean hotel with friendly helpful staff
Another excellent stay at Holiday Inn Express Harlow
ByMad about trains
26 January 2020
A quiet hotel very close to bus station, enabling easy transfer to railway station. Quality breakfast at no additional cost. Attentive, knowledgable staff. Large room. Modern decor. Small car park.
All good
ByD9 mum 101
21 January 2020
All good clean does what it says on the tin! Bar and breakfast what else can you ask for? Should not have to pay for parking!
Good location reasonable rates
ByBusiness Traveller
19 January 2020
The location of the hotel is easy to get from the motorway and the staff are friendly and helpful.