Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 934 reviews
94%
Recommend This Property

Ratings Breakdown

934reviews

  • 5 Stars
    680
  • 4 Stars
    171
  • 3 Stars
    42
  • 2 Stars
    30
  • 1 Stars
    11

Clean and service was excellent

By

17 September 2017

club

Overall great experience Good breakfast, free parking convenient to the MD Anderson facility quiet and dark room for sleeping and resting. Good Air conditioning in the room and a friendly and courteous staff.
Enjoyed the cookies and milk in the evening and candy in the hall!! Always trying to please the customer!!!!

Read More
Read Less

Excellent stay

By

15 September 2017

club

Staff was very friendly and the cleanliness of the hotel. Just was a excellent staff. I really enjoyed my stay

Read More
Read Less

Location and accessibility

By

14 September 2017

club

Wonderful stay with good friends and family. Under the circumstances with Hurricane Harvey the hotel staff was very pleasant to all guest and very accommodating.Although our visit was for a concert the lodging of displaced people never disturbed our stay. They were Awesome the staff. We will be back at our next event !

Read More
Read Less

Clean rooms

By

14 September 2017

club

Rooms were big and clean. Hotel staff were nice and fast to respond if there was a problem.

Read More
Read Less

Good hotel downtown

By

13 September 2017

club

The room was nice and the hotel was in a very convenient location.

Read More
Read Less

My Stay

By

07 September 2017

club

This is a beautiful hotel with many amentities. The staff was very attentive and polite.

Read More
Read Less

Great service and location

By

07 September 2017

platinumelite

The front desk team are really great and the breakfast team do an amazing job.

Read More
Read Less

Good night sleep

By

05 September 2017

platinumelite

Rooms are very clean and staff is very friends! Parking is well secure and the pool is well maintained

Read More
Read Less

Hurricane stay

By

30 August 2017

club

We planned to spend 2 nights in Houston to visit NASA. The tour was cancelled due to the hurricane and we ended up extending our stay another night before we could head north. We only got as far as Kingwood for another 2 nights however the team at HIE were very helpful and accommodating.

Read More
Read Less

Great Staff

By

29 August 2017

club

The hotel was nice but their staff was fabulous! Daniela in particular was Amazing , she went above and beyond any staff I have ever encountered at any hotel. The room was clean , The breakfast had a decent selection. The pool was good but could probably have its pH checked

Read More
Read Less

Great service

By

28 August 2017

club

Very good stay. Great service, good complimentary breakfast. Beds and pillows very comfortable.

Read More
Read Less

Great Service

By

27 August 2017

The staff was very attentive and tried to meet all needs.

Read More
Read Less