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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 516 reviews
94%
Recommend This Property

Ratings Breakdown

516reviews

  • 5 Stars
    401
  • 4 Stars
    70
  • 3 Stars
    17
  • 2 Stars
    18
  • 1 Stars
    10

Filthy

By

23 July 2017

club

Hair all over bathroom, plus floor in the bedroom. I brought this to the attention of the desk in the lobby but the manager wasn't on duty. The lady I spoke with simply said that it was disgusting! Above this, there was a power outage. I'm sure this wasn't holiday inns fault, but it didn't help the situation.

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Good comfortable stay

By

21 July 2017

platinumelite

Comfortable room. I always come here when I have appointments at the Mayo Clinic. Good value in comparison to her hotels.

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Very nice staff But....

By

19 July 2017

platinumelite

Do not like that they have dogs allowed in Hotel barking at length during all hours.

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Last minute reservation, Great experience.

By

18 July 2017

platinumelite

Even though I didn't book my room until the day before arriving, I was treated very well by the staff. The room and hotel was clean and comfortable. I only regret not staying for 2 nights.

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Travel with a dog

By

18 July 2017

club

It was very easy to have my dog with me. We were on the first floor and close to the exit door so taking her for a walk was no problem. Great dog walk area. Your additional charge was very reasonable.

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The front desk and the bathroom plumbing

By

15 July 2017

I only had a problem with the young lady that check us in to the hotel.She did not explain the extra $15 charge properly .she interrupted the conversation between me and my husband . She wasn't very welcoming at all. Other than that the other staff was great. The bathroom plumbing in the tub was stop up. That's all

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Great stay

By

13 July 2017

club

Stayed here for a night and found it clean, comfortable, and great location. A slight problem at check in but they worked to make things right.

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Great

By

11 July 2017

club

The front desk staff are very professional. The room service is great. Clean

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Very clean and comfortable

By

11 July 2017

Will definitely be back to stay, great staff , hot food, very clean rooms.

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College move in

By

07 July 2017

club

This is a Great location to University of North Florida, and to the beach. Great restaurants, around the beach area.
Rooms are quiet, unless you have guests that are selfish and noisy.

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Below Average Stay

By

07 July 2017

Just was not impressed with this HIE for the location and area it should have been so much better.

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My stay in a nut shell.

By

05 July 2017

My father was very sick and Holiday Inn was the great port in the storm. I found the check in fast and polite. The room smelled fresh and looked very clean. Pool area was well used and maintained. I found breakfast fast and tasty. Holiday inn made it easy to focus on my fathers illness due to the effiecency of its staff.

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