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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 416 reviews
96%
Recommend This Property

Ratings Breakdown

416reviews

  • 5 Stars
    305
  • 4 Stars
    73
  • 3 Stars
    24
  • 2 Stars
    7
  • 1 Stars
    7

Excellent Hotel

By

3月 28, 2017

club

We loved our stay here! The staff was very attentive and friendly, and our room was spacious and clean. The beds and pillows were so comfortable! And an added plus was the salt water pool! We weren't aware that they were in the middle of renovating the front lobby area so that took us back a bit, but the dust and noise was very low. I would highly recommend this hotel!

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bed was ok

By

3月 27, 2017

platinumelite

hangin wall paper right next to room but other than that it ws a great stay

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Super Friendly Staff

By

3月 20, 2017

Stayed for business so was not my choice but very happy to have stayed. The staff was the best part. The hotel was going through a renovation during my stay so it was very loud and a mess but the staff was very friendly and accommodating! The workers doing the construction were very friendly as well, even with all the interruptions during their work.

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Trip to see mom

By

3月 17, 2017

Great location. Front staff friendly and helpful. Mattress was wonderful. Good nights sleep. Liked the breakfast buffet. Added plus... There us a Dairy Queen right out front. Target and Walmart and restaurants just down the road. Nicer stores about a ten minute drive.

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Wonderful stay

By

3月 15, 2017

club

The suite was perfect for our reason for visiting0

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Quiet, comfy bed

By

3月 14, 2017

club

Quiet, comfy bed, excellent breakfast, kids enjoyed the swimming pool. Will definitely be back.

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A Good Place to Stay

By

3月 11, 2017

platinumelite

Always affordable. A nice, clean property with a quiet atmosphere. Staff is always friendly and professional.

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Wonderful staff great place to stay

By

3月 10, 2017

Looking for a gem in the neighborhood this is it!!! Bring the kids let the cut loose and swim relax while enjoying time with the family. Staff always there if you need anything...Our favorite place to spend a relaxing weekend. Invite a few friend's you always feel welcome when you stay.

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Great Holiday Inn Property

By

3月 08, 2017

club

Our stay at the Lake Zurich location was wonderful. The location was excellent for our needs. Our room was a king suite and furnished very nicely with a sitting area and wet bar. The pool and hot tub kept our granddaughter entertained during our visit. The breakfast was a bit above regular hotel fare. I can't say enough nice things about the staff especially the manager, Patricia. They did have construction going on while we were there and she inquired if we had been inconvenienced by the noise or the workers. She hosted a meet and greet 3 nights of our stay in the breakfast room which was really a nice touch. If the need ever arises again this is definitely where we will stay.

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on-going constgruction not a problem

By

3月 08, 2017

The hotel was undergoing renovations, so some areas were off-limits. The hotel staff was patient in explaining how to get to everything. I was there over the weekend, and so it was pretty quiet.

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under construction

By

3月 05, 2017

club

At the time of my stay the lobby area of the motel was under construction to remodel.

Posted byHotelStaff
3月 06, 2017
Thank you for choosing to stay with us and provide a review. We appreciate your understanding during our renovation and look forward to welcoming you back to see our new look.
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dining area

By

3月 02, 2017

platinumelite

The only reason I gave a low score for dining area is that it was all under construction and we had to eat in a meeting room.

Posted byHotelStaff
3月 06, 2017
Thank you for taking the time to provide feedback. We appreciate your loyalty as an IHG member and your patience during our renovation. We can't wait to show you our new look and welcome you back soon.
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