Rated 4.6 out of 5 by 262
Rated 5.0 out of 5.0 Great with minor issues
I have COPD and need special conditions in a hotel room. We reserved a 2-room kind suite and pre-paid for two nights in order to secure what I wanted - a room with adequate space, easy access, and on the ground floor. Unfortunately, in reality, this facility did not have an available 2-room king suite on the ground floor. The local staff worked diligently to help provide a good alternative and did very well. The room was fine even though it, like almost every hotel/motel these days, had its own in-wall HVAC that cycles off and on throughout the night. The ergonomic chairs are almost always too short for my comfort. I have no issues whatsoever with anyone at the Lakeland location. They were extremely kind and helpful. The room was very clean and more comfortable than most hotel rooms. Everyone encountered at the Lakeland HI Express was terrific! Next time, I will ensure that I make arrangements with a local, on-site manager and have a clear understandidng of whether the facility has what I need in terms of logistics.
October 10, 2015
Rated 5.0 out of 5.0 by Kandis Great atmosphere and extremely comfortable bed
I normally have trouble sleeping in a strange bed for the first night of my stay away from home but I never have that problem with this location. The rooms are quiet, beds and pillows are extremely comfortable and always clean.
I would recommend this hotel to anyone, my family loves it and we always stay here if there is availability.
October 8, 2015
Rated 5.0 out of 5.0 by Proud pappa Super stay!
This is a tremendous property! The staff is outstanding! Friendly, courteous, helpful...The breakfast was really good! Rooms were very clean, and comfortable. The facility is quiet, so we could relax. No complaints, only compliments! I will be back!
October 3, 2015
Rated 5.0 out of 5.0 by rj5477 Good Stay
This is the 1st time that I have stayed at this location. The other 2 times I have been in the area I stayed at a different hotel. I am happy to say that I rather enjoyed my stay here. Given the choices of hotels in the area I don't think you can go wrong with staying here.
October 2, 2015
Rated 5.0 out of 5.0 by iammomof3girls Comfortable place
Great beds, clean rooms, friendly staff. We'll definitely be back!
October 2, 2015
Rated 5.0 out of 5.0 by DiGriz Great Staff and Clean Rooms
The staff was great. They were cheerful, helpful and just made us feel as though we mattered. The rooms were clean, fresh and well stocked making the need for housekeeping unnecessary. Great experience overall. And it is located reasonably close to Florida Southern College.
September 9, 2015
Rated 5.0 out of 5.0 by ICWUCBob Geat facility that should be on every ones stop list
This was the third or fourth time I was a guest at this Holiday Inn. Have never been disappointed or dissatisfied with the service or amenities. The staff have always been diplomatic and friendly and the maid service exceptional. The hotel is well managed and well maintained and kept to the highest standards for cleanliness and accommodation. Would not hesitate to recommend this facility to family or friends.
September 1, 2015
Rated 5.0 out of 5.0 by SMDM Great Value In Lakeland
The Holiday Inn I4 in Lakeland, Fl. was a perfect place for us. it was close to our destination and it was easy to get to a wide variety of other necessary places. The room was spacious, clean, and comfortable. This hotel was also very quiet and safe. Sound from the highway was not a problem. The breakfast was excellent with a wide variety of choice and had something for all tastes.
August 31, 2015