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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 616 reviews
86%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    374
  • 4 Stars
    136
  • 3 Stars
    38
  • 2 Stars
    29
  • 1 Stars
    39

Feels like home

By

20 October 2017

The hotel is great. Rooms are big and clean. Shopping and restaurants are a block away and there is a gorgeous walking path behind the building. However, the biggest plus....the people. Genuinely a nice group of folks who work there. I spend too much time on the road and in hotels. I stay here often and one of the main reasons is the staff. Feels almost like home when I walk in the door. It has been that way since my first stay. Makes a huge difference!

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Great location

By

20 October 2017

club

Great location and team working here are very nice. Biscuits and gravy for breakfast was really good in comparison to most places. Didn't care for the eggs, but I'm not much of an egg person anyway. Lots of variety for breakfast. Every team member you see is very friendly and ready to help if needed.

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Comfortable bed and great service.

By

15 October 2017

club

Awesome staff very honest very helpful and overall great hotel. They really know how to make you feel like royalty there.

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Vanessa at the Front Desk is a Charm

By

11 October 2017

club

The staff at this hotel are fabulous and Vanessa should be a Manager; her people skills are so inviting and make guest want to come back time after time. The rooms are clean and comfortable and the customer service from the staff helps to make each guest feel special. The breakfast is also great with healthier options for everyone. Other hotels could take a page out the book from the Laurel, MD Holiday Inn and Suites. This franchise has raised the bar.

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Great service and extremely accommodating

By

08 October 2017

club

Everything was wonderful at this hotel. Bruce was wonderful! Will definitely stay here again.

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Very good hotel room

By

05 October 2017

club

Other than premade eggs my stay was excellent. the staff could not have been more cordial and accommodating

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Very Comfortable

By

04 October 2017

club

Arrived early check-in without problems. Front desk staff were courteous and welcoming. Would have liked more variety of breakfast foods ie:fresh fruit, boiled eggs, cream-beef or gravy for biscuits.

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Great Night

By

02 October 2017

club

After the Bruno Mars concert, we finished the night with wine and munchies, and had great fun.

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great service

By

01 October 2017

platinumelite

No problems Consistent service. No carb options for breakfast. Friendly service. Free water and coffee.

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Customer service

By

28 September 2017

club

Nice staff from the front desk to the cleaning staff

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great hotel

By

28 September 2017

club

loved loved everything bout the hotel, especially the receptionist that checked me in, she was very helpful and was kind enough to check me earlier than the scheduled time

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Customer service

By

27 September 2017

The little hick up with the amount of beds in the room was handled very professional I needed to not one.

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