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Holiday Inn Express & Suites Rockford-Loves Park

7552 Park Place , Loves Park, Illinois 61111

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1230 reviews
94%
Recommend This Property

Ratings Breakdown

1230reviews

  • 5 Stars
    875
  • 4 Stars
    238
  • 3 Stars
    62
  • 2 Stars
    35
  • 1 Stars
    20

Renovated rooms, comfortable and quiet

By

11 November 2019

Rooms were recently renovated. Most HIE hotels, you can hear your neighbors TVs and conversations; this one is much better and seemed better insulated. Breakfast starting at 5 am was a huge plus. Fitness center was being remodeled or something, so they were offering use of the YMCA; not exactly convenient at most times when I was going to use the fitness center.

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Excellent stay and service

By

06 November 2019

Very comfortable bed and nice friendly service. Excellent value for the stay.

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Overall was great will go there again

By

31 October 2019

club

Very good breakfast. Clean and nice friendly staff.

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Great bed, good TV, Poor shuttle service

By

31 October 2019

We loved everything about this hotel except that there was no shuttle service on the weekend. As we had car trouble and needed that service we were reduced to UBER service, which was handy, but more expensive. We were disappointed that there was no weekend shuttle service provided by Holiday Inn.

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Home away from Home

By

26 October 2019

Everything was quick, convenient, and clean. The room was clean, ready for me on time, and just enough towels so I didnt have to go find more. Every employee was greeted with a smile and returned.

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Poor

By

24 October 2019

platinumelite

Had to take a Cold Shower and was not accommodated for it.

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Always clean and friendly.

By

24 October 2019

platinumelite

Property was remodeling this year. Of course this puts things a bit out of order but it was clear good efforts were made to minimize disruption. A great result of the remodeling is the walk in shower. But I still have to reach behind me for the toilet paper.
We like this property over the hwy 20 property because it is out of the traffic congestion. This has always been cleaner and quieter than the other.
I was surprised that the rates have gone up to equal or a bit above the Hwy 20 property.
I will still come back.

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Under renovation, room clean and renovated. Fitness center closed.

By

22 October 2019

club

Overall easy access off I 39/90. Newly renovated room, hotel itself is under renovation during this visit Oct 18-19 2019. Premade omelettes, egg and cheese dry, veggie better. Turkey sausage, perk sausage links, biscuits gravy pretty good.
Decent water pressure, hot water in shower. Comfy firm beds, s pile of comfy pillows.

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Can't wait for remodel to be done

By

17 October 2019

platinumelite

Great service always stay here when we are in this area a bit messy hope it is done when we come back next time. The staff is excellent, front desk and all other employees.

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Comfortable bed I'm very relaxing

By

16 October 2019

club

The hotel staff was very friendly the room was very clean the beds were very comfortable the overall experience was very relaxing and I would recommend this to any of my friends. I have stayed here a few times and every experience is very pleasant. Holiday inn Express is highly recommended

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Pleasant stay

By

14 October 2019

club

We were greeted when we walked in the door and taken care of right away

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Pig with Lip stick !

By

14 October 2019

New remodel is not an improvement. Contact paper over particle board furniture that does not fit the scale of the room. Bathroom is so small, room feels like shoe box ( well same shape anyway ). No value here, overpriced for what they offer. New public areas colors must have been chosen by children. Same old bath tub, same old a/c unit and same old slow elevator. Nothing new here except the sloppy paint job.

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