 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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My new favourite HI Express
ByPeterSouth
20 January 2022
What a fantastic stay! The staff were so welcoming and helpful at all times. The corner room was unusually large and spacious for a European HI Express. Everything was spotless and in good condition. The breakfast buffet had plenty of variety. I cannot compliment it enough! A few fast food restaurants and a bakery are located nearby, otherwise the area doesn't have much to offer. The hotel is very easy to reach by car and public transport. We can't wait to come back!
Unprofessional service and poor breakfast
ByCity trip
18 December 2021
Not what you would expect. Wrong room given. Reception not picking up phone. Breakfast very basic.
Safe area and excellent hotel
ByHoneyMustardChicken
16 December 2021
Conveniently located near bus stop and train station. Away from city crowd but only 1 train stop away from city.
Safe environment suitable for kids and hotel is very new and clean.
Pleasant staff.
Zur Übernachtung mit Baby geeignet.
ByMama2021
14 December 2021
Sehr nettes Personal. Guter Service. Perfekte Lage. Sofortige Problembehandlung.
Très bon service
ByChristophe
08 December 2021
Manque juste de œufs brouillés au petit déjeuner sinon tout le reste est parfait. L’hôtel est très calme.
Neues Hotel mit sehr nettem Personal
ByIndi14
08 December 2021
Neues Hotel mit sehr gut ausgestatteten Zimmer. Freundliches Personal.
Sauber, am Bhf. gelegen, gutes Frühstück
ByWorkaround
29 November 2021
Die Ausstattung der Zimmer ist gut, die Mitarbeiter sind freundlich, die Auswahl an der Hotelbar in Ordnung, der Zimmerpreis angemessen.
Wochenende in Luzern
ByAkai
26 November 2021
Alles tiptop, super netter Empfang, reichhaltiges Frühstück, tolle Lage, Öv-Tickets inklusive-mega...!
Clean
Byaviation
24 November 2021
It's your standard IHG offering. My problem was that I booked with points and the point price dropped during my stay. Of course this is annoying to know that if I just waited I would have been able to book an additional night. Breakfast is tasty, breakfast staff are awesome. Room was cleaned well everyday. Shower design results in water all over the floor.
superb place in an affordable price
ByEmma
22 November 2021
this place is very recommendable! Location wise, money wise was all worth it. Staffs are all accomodsting and helpful.
Conveniently located
ByStephan54
21 November 2021
We stayed only one night in a room with two single beds.
Our desk agent, Olga, was friendly and informative. We received a free map and free public transport tickets.
The room was small, clean and soundproof. The bathroom was functional.
The two single beds were only 90 cm wide, which I found not 100% comfortable. There is not much storage for clothes, the room had a small table but no desk. Electrical outlets were Swiss type and did not take large EU plugs. The reception has adaptors. All in all nothing to complain about for a short term stay.
Breakfast was simple but sufficient. Bread, cheese, meats, youghurt and fresh fruit.
Location was fine: near a supermarket, restaurants, and the train station.<
Would stay here again.
Ottima accoglienza e rapporto qualità/prezzo
ByArmega
20 November 2021
In generale mi è piaciuto tutto della struttura, punti di forza la cortesia e il rapporto qualità prezzo. Colazione buona.
Aria condizionata nella stanza un po' troppo asciutta, comunque la pulizia è sicuramente garantita.
Assolutamente raccomandato.