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Rated 4.5 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Nice hotel stay Everyone was so easy to work with and helpful. Our initial phone conversation with Robert was very nice because he helped us plan our trip to this particular hotel. When we arrived, the young lady at the desk was friendly and helpful to help us get settled in. We were in the area for a funeral, so all the advice about arriving at the funeral home, local restaurants, and local traffic helped us feel more comfortable in our surrounding area. June 1, 2015
Rated 5.0 out of 5.0 by Clean nice Rom nice clean place to stay ,good breakfast. nice pool May 29, 2015
Rated 5.0 out of 5.0 by Coke 600 weekend Had a reservation at another hotel chain for the weekend. Upon arrival and unloading the car the room was not even close to being usable and safe? I demanded a full refund from them and immediately started searching the IHG app on my phone. Found this location Holiday Inn Express® and Suites Charlotte Southeast - Matthews was only 1 mile down the road. What a huge difference between the 2 and we were extremely happy upon arrival. May 29, 2015
Rated 5.0 out of 5.0 by Very Nice Hotel I had a pleasant stay at the Matthews Holiday Inn Express. There were a few hairs in the shower but other than that...very clean. Pillows were great. Provided both firm and soft pillows. Mattress was little more firm than I prefer. It left my back sore. At 2 am we could hear men talking. It wasn't in the hall. I am not sure where they were but it was in a room somewhere. We were on the 3rd floor so the noise could be below or around us somewhere. Nice neighborhood for hotel location. Walked to Cracker Barrel for supper and felt safe. Great shopping across the street was a plus too. Good hot breakfast eggs, turkey sausage, biscuits, gravy, waffles, cinnamon rolls, plus the usual continental fair of pastries, fruit, cereal, yogurts, etc. Great choices Hotel was also less than 10 minutes from the Carolina Courts of Indian Trail where our basketball tournament was held. I would highly recommend this Holiday Inn Express. :-) May 21, 2015
Rated 5.0 out of 5.0 by Best Hotel Bed EVER! This is a new building. Very nice, very clean. I have never slept in a bed as comfortable as this! The sheets, comforter and pillows were amazing! I would have appreciated longer hours for the pool as we returned to the hotel minutes before the pool closed. I suppose I could have asked for an extra 30 minutes...but didn't think of it. The Breakfast Buffet was good with one exception being the eggs. All-in-all very accommodating and we ate well. Pancake "machine" is a nice touch. May 21, 2015
Rated 4.0 out of 5.0 by Nice Hotel Nice hotel cool having cracker barrel next door BUT could have froze meat in hallway, no vending machines so have to buy high price drinks in lobby, bad smell near downstairs bathrooms, tv was terrible dark picture. May 9, 2015
Rated 5.0 out of 5.0 by Great stay! The property appeared to be somewhat recently updated. It is in very good shape if that is not true. We had one of the suites. Very roomy with nice additional amenities (microwave, frig, coffee table and a love seat). Liked the biscuits and gravy at breakfast, although they didn't have gravy every day. May 2, 2015
Rated 5.0 out of 5.0 by Clean Comfortable Room and Friendly Staff This was a very positive hotel experience. Loved that the pillows were labeled firm/soft, that way I could grab all of the soft ones before my roommate realized there was an option. Clean and fresh smelling room with a great air conditioning system, love it cold in a hotel room and this one didn't disappoint. April 23, 2015
  • 2015-06-03T11:57:49.184-05:00
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