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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 471 reviews
94%
Recommend This Property

Ratings Breakdown

471reviews

  • 5 Stars
    347
  • 4 Stars
    83
  • 3 Stars
    17
  • 2 Stars
    9
  • 1 Stars
    15

Happy with the hotel but not the room temp

By

24 July 2017

Overall, I was happy with the hotel and my room. However, every day the thermostat was turned up to 80 or higher. That may be policy to save energy, but it would take a while for the room to be comfortable again each day. On my last day (Friday), I went to breakfast at 9:30 and it was already put away. I thought it lasted until 10AM. Also, the internet access was very slow and intermittent every day.

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Great Service

By

23 July 2017

club

Pools could be bigger. More food selections and bigger cups for coffee.

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Would stay again

By

23 July 2017

Comfortable and friendly staff. Clean room and grounds.

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Great option!

By

23 July 2017

club

Wonderful option if you're in the Matthews/Charlotte area. Very clean, friendly staff. Nice accommodations.

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Excellent hotel chain

By

19 July 2017

club

As always, my stay at the Holiday Inn was excellent.

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Last minute decision

By

16 July 2017

club

Very clean, staff helpful, nice inside pool, comfortable beds.

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Great service

By

15 July 2017

club

I love it so.. staffs are very friendy.. breakfast is good...swimming is fun

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Always confident with Holiday Inn stay

By

14 July 2017

club

The hotel was clean and quite. The woman who checked us in was courteous and friendly. The breakfast was awesome. We have never had a bad experience with Any Holiday Inn or HI express.

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Por una emergencia

By

13 July 2017

club

El no tener que aguantar calor en su propia casa por un aire acondicionado que deben cambiar por experiencia pasada. Escoji este hotel por la locacion y y los servicios que ofrece al huesped.

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Wonderful Hotel

By

11 July 2017

Great place to stay. I would reccomend it to everyone.

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friendly staff, very clean and accessible

By

06 July 2017

Clean and accessible facility, very friendly staff. Enjoyed our stay and highly recommend this location.

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Nothing nothing

By

29 June 2017

club

It was a comfortable hotel that was nice and quiet.

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