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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 833 reviews
94%
Recommend This Property

Ratings Breakdown

833reviews

  • 5 Stars
    537
  • 4 Stars
    203
  • 3 Stars
    57
  • 2 Stars
    15
  • 1 Stars
    21

Good location but terrible internet.

By

28 May 2017

Location is very good for NYC, close to subway and within walking distance of many activities. Room has noise but normal for NYC. Morning breakfast was very good. Bed was on the lumpy/soft side. Hotel claims to have wifi internet available in the rooms. It is completely unusable all the time, too slow to even ream my email. Not just one night but eight nights running! Staff is friendly but spends a lot of time apologizing for issues without actually resolving them.

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Ótima localização

By

26 May 2017

club

ótima localização, ótimo café da manhã. Hotel e quarto limpos.Atendimento muito bom

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Great Value

By

24 May 2017

club

Excellent price for NYC. All staff were friendly and helpful. Room was clean and up to date. Full hot breakfast was included. Would definitely stay here again.

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Great hotel

By

23 May 2017

club

Nice hotel for New York excellent staff was wonderful one of the best hotels of her room was really spacious I would recommend it to everyone

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Mr.thorvald

By

23 May 2017

Sucked, not like other holiday inn express food sucked I had to pay 80 dollars yo park

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No happy

By

22 May 2017

club

The rooms are very tiny the breakfast was not a good customer service was poor

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Will stay again!

By

22 May 2017

club

Love the location close to Penn Station, subways and Macy's. Clean, quiet, nice staff, etc.!

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Great and friendly service

By

22 May 2017

platinumelite

Front desk personnel was extremely nice and helpful. They made sure to make me feel welcome.

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clean and comfortable

By

17 May 2017

club

If you are looking for a clean, comfortable and affordable hotel with a friendly staff that's walking distance to times square, then this hotel is for you. We were very pleased with this hotel.

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Wonderful stay.

By

17 May 2017

platinumelite

The hotel was excellent in most respects. Great staff, excellent breakfast, great location, A small fridge in the room would have been nice though.

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NYC Trip

By

17 May 2017

club

I was extremely impressed with the great customer service I received both over the phone and in person. They were very friendly and answered every question I had!! The room was very nice and clean. Bed was the most comfortable bed I have ever slept on!! I will definitely stay here, my next return to NYC

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Great Loacation Affordable Stay

By

16 May 2017

This hotel is ideally situated close to Broadway close to the fashion District very close to Bryant Park and within a short walk to the subway comfortable beds very relaxing stay this hotel will not disappoint

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