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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.8

based on 165 reviews
96%
Recommend This Property

Ratings Breakdown

165reviews

  • 5 Stars
    139
  • 4 Stars
    16
  • 3 Stars
    6
  • 2 Stars
    3
  • 1 Stars
    1

Nice, New Location

By

06 December 2019

I had a great stay at this hotel. There is nothing more I could have asked for. Breakfast was great too!

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Comfortable bed and friendly staff

By

04 December 2019

The staff was friendly and accommodating. Breakfast variety was excellent. The bed had the best pillows and the bathroom tolietries are great quality.

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Excellent

By

03 December 2019

platinumelite

ew hotel with great staff and facilities. If in the area for any reason please be sure and stay her yo will not be disappointed

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Great customer Service

By

02 December 2019

Great Customer Service. Staff was excellent. I felt very safe at this location, which made my stay pleasant.

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Wonderful

By

01 December 2019

club

Wonderful hotel. Accomadations excellent.
Perfect location

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Thanksgiving stay 2019

By

30 November 2019

platinumelite

Excellent experience! Definitely will be back! Family had a great time.

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Everything I could ever need and want!

By

28 November 2019

club

I absolutely LOVE this property. We stay here for our grapevine mills shopping and the drive there through flower mound is absolutely perfect. I love the proximity to the gas station, restaurants, and buccees. The value is phenomenal, the breakfast is always delicious, the staff is extremely mindful and courteous. I removed the blanket from the duvet cover and every time housekeeping came in to clean, I always found my blanket out and neatly folded. I really appreciated that. We will always stay here for our travel needs when it comes to our shopping trips. Recently we used the coin operated guest laundry and we really loved that for our extended stay!

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Playoff game

By

25 November 2019

club

No frills but clean, new and nice location. The window shades provided a dark room so we could sleep in. The beds were incredible. It felt like sleeping on a cloud.

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Bed stay

By

25 November 2019

club

Great sleep good rooms Cant complain very impressed with the hotel in Dallas thank you keep up the good work

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Great clean location.

By

23 November 2019

club

The staff at this location was very friendly and helpful. The breakfast, as with most HIE was good and varied. The rooms were spotless clean.

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Clean, comfortable rooms with decent breakfast.

By

19 November 2019

club

The rooms were clean, and comfortable feeling. The hotel breakfast was good. Overall, it is a good hotel. I did not love the pillows though.

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So so

By

16 November 2019

club

Hotel is conveniently located to Major highways and shopping. Lobby could be kept cleaner (floor seemed to always have dirt/mud. Beds need to be checked in a regular basis for mattress issues. Mattress in room 315 has a sink hole. Sleep was almost impossible due to that and the traffic noise from the nearby highway (114).
Double check your room request and preferences directly with hotel before arrival. None of our preferences were registered even though I made them when I made the reservation directly on the IHG website.

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