 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property
Overall Experience 3.9
79%
Recommend This Property
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Breakfast Issues
ByIan from Kent
27 June 2020
Upon arrival I was asked what I waned for Breakfast whereby I made it clear in all what I wanted that was on offer to me!.....all the information was entered into the computer screen at check in, however I did not get or receive what I asked for at all....
I asked for Range Juice which I did not receive
I asked for the Sausages and bacon to be "well done" as I like crispy bacon which I did not get at all!!
I asked for a coffee which as don in a cup but was only a quarter full that again is unacceptable for a PLATINUM CARD HOLDER, very disappointed indeed.
Kind Regards
Great stay
Byvach92
01 April 2020
Convenient parking and close by to large supermarket. Easy to get to city center.
Staff very helpful and professional.
Norwich in March
ByCylinderman
21 March 2020
Friendly and helpful staff but were having issues with taking cash and being able to supply items from food menu. Hotel is in an ASDA car park so not much guest dedicated parking but good to have the David Lloyd centre next door.
Lesiure trip
ByFudge
12 March 2020
I booked Holiday Inn Express and it was my first experience with them and I must say I was impressed. It was affordable, well situated, extremely clean and ample space to park the car. Friendly and helpful staff. Definitely would recommend it to others and would go back there again.
Very nice
ByGdarts
10 March 2020
Comfortable, clean rooms.
Friendly, helpful staff.
Plenty of free parking.
Great reception welcome
ByDobb1
07 March 2020
Quick visit on way to a funeral
Very happy with stay
Shame did not have longer
Ideal location
Great Location very nice stay
BySparky
04 March 2020
Great Location to explore Norwich and North Norfolk. Good Parking with Asda next door if you need anything. Only short journey to pubs, restaurants and other shops.
short stay stop over
Bymartin2846
02 March 2020
good quality hotel for short stop over , excellant staff and nothing a problem
Great Service
ByConner
28 February 2020
Great service, comfy beds, clean room and great breakfast
Effecient stay
ByIan H
26 February 2020
The hotel is fine, does what it says on the tin nothing more or nothing less.
Efficient check in and out, would benefit from being a little more modernised.
Situated right next-door to the David Lloyd's gym (if your a member).
comfortable rooms . However check-in service requires improvement
ByIHG2020
25 February 2020
Beds were comfortable (for both adults and children). Room security and cleanliness were superb. Breakfast was generous and facilities overall were highly adequate and above expectation.
However, check-in service requires improvement.
Needs overhaul
ByAccyRover
24 February 2020
Hotel needs total overhaul. The breakfast was very limited and the room was noisy with a very strong smell of sewerage.