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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.9

based on 1214 reviews
99%
Recommend This Property

Ratings Breakdown

1214reviews

  • 5 Stars
    1131
  • 4 Stars
    70
  • 3 Stars
    8
  • 2 Stars
    4
  • 1 Stars
    1

Loved it

By

25 July 2017

club

Great experience and friendly staff. Great location middle of all the fun

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Quiet and relaxing

By

24 July 2017

club

We loved this hotel. We stayed for our 15 year anniversary. The staff was all really nice and helpful. Accommodated our needs. It was quiet and just wonderful. The room was lovely also! I slept excellent all 4 nights which is saying a lot for a hotel :) The only negative I would have is the only way to get to the beach is through the hotel lobby which is right by the breakfast area also. I don't think that was very thought out when building the hotel. I didn't care to walk through the lobby coming from the beach with all of our beach supplies and looking a hot mess lol! I think it should be more private access to the beach. Overall our stay was GREAT and we would def go back!

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The view was great and the room was comfortable. The service was great.

By

24 July 2017

club

We would have liked to have had a microwave in the room.

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Very noisy room

By

24 July 2017

club

I would not recommend this hotel. Poor quality. We could hear the laundry running all day. Definitely a two star or less hotel. Very small pool.

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Comfortable clean room and extremely nice employees

By

23 July 2017

platinumelite

As always our stay on Pensacola Beach was wonderful. No worries, able to relax without worry. Employees are extremely nice and a joy to talk to.

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Family vacation

By

23 July 2017

platinumelite

This is wonderful place to have a family vacation. There are great view, beautiful beach, clean room, cozy swimming pool, good breakfast and kind staffs. We love to visit here every year for vacation.

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Wonderful staff and hotel

By

23 July 2017

club

Awesome staff, great location, clean rooms, and good breakfasts. These guys made our last minute trip a joy.

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Hotel Stay

By

22 July 2017

a perfect location and hotel. Very good staff could not be better. Only have good things to say about this place.

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Jewel of Pensacola Beach

By

22 July 2017

club

If you are looking for low key and relaxing this is your place. All rooms face the beach. Excellent place to stay!!!

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The staff is the best in the business!!!

By

19 July 2017

platinumelite

We loved our stay! The staff made our family vacation a memorable one! Everybody on staff is so friendly and is truly concerned about your comfort...led by their General Manager, Beverly! The beach is beautiful, the pool is refreshing, Tess's breakfast is AWESOME, and the area has great restaurants! This gets my highest recommendation!

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Excellent location and extremely clean

By

19 July 2017

platinumelite

This is my favorite Holiday Inn Express! It always has great service, a great view, and is very clean.

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Great Family Vacation Week

By

19 July 2017

First, the staff is awesome. Carolina and Bryan were very helpful and accommodating. Cleaning staff is very professional, as well. Quiet, convenient, clean rooms (not typical musty beach rooms), comfortable, walk-to-beach, clean pool, clean beaches, near boardwalk and pier area but not in a crowded section of the beach - plenty of elbow room on the sand. We will definitely be returning!

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