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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1059 reviews
95%
Recommend This Property

Ratings Breakdown

1059reviews

  • 5 Stars
    828
  • 4 Stars
    155
  • 3 Stars
    37
  • 2 Stars
    18
  • 1 Stars
    21

Walls are Paper Thin

By

06 December 2019

The walls in this property are so thin you could hear a hummingbird break wind in the room next door. Poor attention to detail by the staff. Very comfortable bed and excellent bathroom.

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Review

By

06 December 2019

platinumelite

Clean facility. Comfortable bed and great service. Hotel was easy to find. Restaurants were close by and had a variety to choose from. Hotel was close to Fort Benning.

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Breakfast service

By

03 December 2019

club

Erica was working the breakfast area. She was very nice. Very helpful.

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Friendly staff

By

02 December 2019

Very clean establishment. Friendly and helpful staff

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Clean Quiet

By

27 November 2019

club

Nice hotel. Clean and quiet. Friendly staff.
We were passing through town on our way home from a family vacation. Very pleased with this Holiday Inn Express.

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Great atmosphere

By

27 November 2019

club

The staff is super friendly, and everyone was very pleasant.

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It exceeded expectations

By

25 November 2019

club

It was good. I went in with zero expectations and wasn’t paying much attention to my accommodations, but at some point I became aware of my surroundings because of how wonderful it was.

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Great staff but LOUD room

By

22 November 2019

club

We were put next to the elevator and between the elevator traffic and the music playing loud all night by the elevators it was hard to rest.

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Better stay

By

21 November 2019

club

Was the better deal with quality in that area. Breakfast was one of best I've had at hotel and the staff were nice and not rude at all. Maybe little pricey on the room but was clean and updated. Would like to be little closer to main rd that goes to atlanta and ft Benning. Would be nice to have a bar for drinks.

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Excellent Hotel

By

19 November 2019

club

Our stay was exceptional!!! Our rooms were updated, very clean, and well stocked. The hotel itself was updated and very clean too. The front desk clerk was very friendly and helpful. Anything that we needed, such as an extra pillow and toothpaste, was quickly provided to us. The complimentary breakfast was great! It had many breakfast options to choose from to please anyone's dietary preferences. Overall, our experience was phenomenal..... we'd highly recommend this hotel and will stay here again when we visit the Phenix City area.

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Stay

By

18 November 2019

Excellent employees who were helpful and welcoming. Would recommend this hotel.

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Great place to stay

By

13 November 2019

club

The hotel was clean , friendly staff , spacious rooms , hot water , A/C internet sometimes slow but is ok.great place to stay , quite and is locate next to highway . If you are looking for a clean,quite place to stay you need to come to this place .we enjoyed our staying.

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