 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Comfortable room, great location
ByG-man
24 July 2017
Clean and spacious 2-queen bed room was very comfortable. Location is convenient to many sites of interest - an easy walk to historical sites and a pleasant area to stroll around in the evening. As always, breakfast at HIEs is quick and enjoyable.
Great location
Byyevans
23 July 2017
Great location, big room with microwave oven and fridge, very clean, wonderful service. The only problem is the $25 per night parking rate.
I good hotel in good location
ByKkKk
22 July 2017
Good place to stay in midtown Philadelphia .............
Great place for short stay in Philly
ByJNPTDPT
19 July 2017
Terry at the front desk was very nice. When we needed extra towels as well as hand soaps, these was provided right away. Great choices of food at the continental breakfast. My kids were able to enjoy the pool. Location of hotel is very close to tourist spots. I'll recommened this hotel to anyone who visits Philly.
Lacking hospitality
Bywearyworldtraveler2013
18 July 2017
I dont usually review unless service is exceptional or lacking. Unfortunately, it was lacking. We had interactions with 3 separate front desk staff and not one made us feel welcomed or expressed any enthusiasm to help us. When asked for an item at the front desk that housekeeping forgot to restock in our room, the item was set on the counter, the staff member said "thanks" and walked away. Housekeeping staff, on the other hand, was welcoming and friendly. I understand this is a busy city hotel but we usually receive warm welcomes and attention to service from all Holiday Inn hotels. Truly disappointed in this location.
Excellent Service and Room Comfort
ByGrammer
18 July 2017
Excellent service provided by daytime desk personnel. Had a great, quiet, clean comfortable room for me and my grandchildren! Pool and workout space were very well appointed and attended. We enjoyed our 4 night stay very much! Thanks for the great service!
Comfortable bed great service
ByTerrence
17 July 2017
Four out of 5 stars no shower liner and the sink the water was going out slow
Great Stay
ByDaviduk
17 July 2017
The location was very good and staff were helpful from the start. We were delighted that the hotel is progressive employing a very effective special needs person (my wife and I have a special needs daughter). I must say this made our stay more special.
They also unusually for a downtown hotel have a nice pool and lounging area.
Would thoroughly recommend staying.
Independence Day vacation
ByJon_W
16 July 2017
We chose this location for our Independence Day vacation and this hotel was in close proximity to all of the historic sites. It was a short walk to Independence Hall and many of the national historic sites. The included parking was a welcome touch. The view of the city scape from the top floor was amazing and the room was well appointed. Thank you for a memorable stay.
Great hotel, rooftop pool and plentiful breakfast
ByGina
16 July 2017
party of 4 stayed for 3 nights in July. We got a rollaway for a one time cost of $20. Room was nice, bathroom was quite small, but with a very powerful shower head! Amenities were bath and body works. Hotel pool was very nice for cooling off after a hot day. The breakfast was outstanding - donuts, cinnamon rolls, eggs, bacon, pancakes, yogurt, cereals, and they mixed up the variety a few of the days. Location was good - about a 10 minute walk to Independence Hall. We did one of the hop on, hop off tours which had a stop near the hotel. Parking was tricky, they pack the cars in 3 per space, but it didn't cause any problems for us.
Great value in downtown
ByAllie
15 July 2017
Great downtown hotel, good breakfast, clean room but a bit dated bathroom. I didn't come to Philadelphia to hang out in my room so it gave me everything one would need after a day of sightseeing, even a pool I didn't even get to use. I would book this hotel again.
Friendly staff, comfortable beds
ByTammy
13 July 2017
We stayed one night at the mid town Philly location. It's centrally located to get to many site seeing locations or a quick inexpensive uber ride. Our kids loved the nice outdoor pool. The staff was very nice and helpful. Our room was super nice and the beds were comfy! If we return to Philly we would definitely stay here again.