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Holiday Inn Express & Suites by IHG Playa del Carmen Homepage
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Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
Fitness Centre
Swimming Pool
Swimming Pool
Swimming Pool
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Holiday Inn Express & Suites Playa del Carmen Amenities

The highlights

Rooftop Pool

Take in sweeping views of Playa del Carmen from the rooftop pool, where the sparkling city meets the Caribbean Sea. Whether enjoying a swim or lounging in the sun, this elevated spot offers the perfect mix of relaxation, scenery, and coastal charm.

Hotel amenities

  • Kids eat free Kids eat free
  • Free breakfast Free breakfast
  • Daily housekeeping Daily housekeeping
  • Fitness centre Fitness centre
  • On-site parking On-site parking
  • Pet friendly (1000 MXN / night) Pet friendly (1000 MXN / night)
  • Pool Pool
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Kids eat free Kids eat free
  • Free breakfast Free breakfast
  • Daily housekeeping Daily housekeeping
  • Fitness centre Fitness centre
  • On-site parking On-site parking
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At this hotel

Hotel information

  • Front desk: +52-984-2571000

  • Reservations: 

  • Email: reservaciones@hieplayadelcarmen.com

  • Check-in: 3:00 pm

  • Check-out: 12:00 pm

  • Late check-out available​

  • Minimum check-in age: 18

  • Total floors: 5

  • Total rooms: 91

  • Accessible rooms:  1

  • Languages spoken: English, French, Spanish
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa, China Union Pay

Accessibility

  • All entrances/doorways

  • Vanity

  • Toilet cubicles

  • Registration desk

  • Wheelchair available

  • Public facilities

  • Elevators are ADA compliant

  • Accessible room details

For your convenience

  • Complimentary Coffee in Lobby

  • Connecting rooms available

  • Ice machine(s)

  • Hours of operation: 7:00 am - 10:00 pm

  • Elliptical Machines
    Free Weights
    Rower
    Stair Stepper
    Stationary Bicycle
    Treadmill

Parking details

  • Underground parking

  • Car parking available

  • Complimentary Daily Self-Parking

  • Parking available for all hotel customers, guests, visitors

Accessibility parking

  • Flat terrain between parking and entrance

  • Kerb ramps and wheelchair accessible street parking

  • Number of wheelchair accessible parking spaces: 1

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Parking drop-off point adjacent to entrance

Public Transportation

  • Tren Maya

  • Ferry

Parking facility

  • COVERED

  • Controlled access to parking

  • 24 total parking spaces

Shuttle

  • Local Shuttle

    • taxi
    • we recommend taxi service, is 24 hours

  • Airport shuttle

    Aeropuerto Internacional de Cancún (CUN)
    Shuttle not available

  • Outdoor Pool

    pool in roof top with ocean view
    Outdoor Pool
    Hours: 7:00 am to 10:00 pm

Business services

  • 24-hour business centre

  • Business services

  • Copying services

  • Printing services

Other services​​​

  • Wake up calls

Housekeeping and laundry​

  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

  • Onsite self service laundry

  • Same-day dry cleaning

Pet policy

  • Only service dogs are allowed with formal documentation; doctor prescription and service dog certificate. Emotional dogs have a fee per night 1000 mxn, Pet deposit in cash per stay will be refunded at check out if there are no damages

  • Pet fee per night: 1000 MXN

  • Pet damage deposit: 3000 MXN

  • Pet weight limit: 5 kilograms

  • 1 pets allowed

  • Pets allowed: Only dogs allowed

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