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Rated 4.1 out of 5 by 260 reviewers.
Rated 5.0 out of 5.0 Business Ashley at the front desk has the best customer service skills, friendly and professional. She suggested things before I knew I wanted it. Would recommend this location. November 28, 2015
Rated 4.0 out of 5.0 by Good location, so so HIE Business stay. Great location. Safe area and convenient to many restaurants and shops. Rooms are a little outdated. King suite felt like it was out of the 90s. Furniture was very outdated, ironing board and clothes rack were just hanging in the wall, no armoire. Water in shower wasn't hot enough to even steam my clothes. Dining area is nice, a little less variety at breakfast than a typical HIE. Workout room was very minimal and equipment was very old and in poor shape. Treadmill was unusable. Staff was very friendly and helpful. Would stay here again for a one night business stay, but not as a leisure stay or if I was on business for more than a night. A little pricey compared to other HIE for the quality of the room. But if my company is paying for it, doesn't bother me for a one night stay. November 28, 2015
Rated 5.0 out of 5.0 by Excellent hospitality from staff during a time of grieving. The staff handled our stay with efficiency and attention to detail. They had no idea that we were there unexpectedly due to a death in the family. Though it was emotionally difficult for us to focus we never felt lost while at our hotel. We were greeted with courteous smiles and offers of comfort. Any questions we asked about the area were answered fully and honestly. We were extremely thankful to not worry over our hotel stay. Even the mechanical director was dedicated to making sure our stay was as best as possible. November 28, 2015
Rated 5.0 out of 5.0 by Stay at Holiday Inn Express O'Falon Had a great stay. would recommend this hotel to friends and others Thank you November 19, 2015
Rated 4.0 out of 5.0 by All as to be expected I stay at HIE because they have consistent quality. My experience was as always great and will continue to use HIE in the future. This particular hotel being on the expressway was surprisingly quiet.. The area around the hotel gives many opportunities for food and entertainment within walking distance. November 16, 2015
Rated 5.0 out of 5.0 by Great Stay The staff was great, from the check in to the morning breakfast, great attention to detail and made sure we had anything we needed. November 10, 2015
Rated 2.0 out of 5.0 by Out of Date Hotel The hotel needs to be updated to be competitive with others in the immediate area. November 3, 2015
Rated 5.0 out of 5.0 by attentive staff Rested well at this location and had a very nice staff to work with on any issue. October 30, 2015
  • 2015-11-30 T12:15:34.516-06:00
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