 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Quite rooms, comfortable beds as always
ByGunny
24 May 2020
I’m partial to Holiday Inn. I frequently use this chain when traveling
Best Stay!
ByBryan
09 May 2020
The property is nice. I recommend. Staff is really friendly too
Wonderful place to stay
ByDiane
05 May 2020
I've used several hotels in the Trussville and Birmingham area, but this is my favorite and the only one I will continue to use in the area. Friendly staff and a clean, relaxing atmosphere. I highly recommend them.
Comfortable bed and great service
ByShea
23 April 2020
Check in was simple. The beds are comfortable and the room is spacious. My only complaints are that the bathroom floor was sticky and the TV is small and out dated.
There when we needed them!
Bymelodyb1089
17 April 2020
We were displaced due to power outages from storms. We have a toddler that was having a hard time adjusting to no power, as it looked like it was going to be several days. Check in was a breeze, and we found our room to be very comfortable. Even though COVID-19 is happening, they still provided us with a nice breakfast, despite not being able to provide the normal experience. They were very accommodating and friendly.
My Stay
ByTerri
13 April 2020
Everything was amazing, Staff was very professional
Extreme prejudice
ByDarren
06 April 2020
I tried to book a room with a a sofa bed because I'm on an out of town work assignment and my wife and kids were driving to visit since the kids are out of school and she was staying home with them. The staff said they would see what could be done by the time I checked in. When we arrived they said I couldn't have the room because people have already reserved those rooms. No one ever showed up that night so I checked out the next day. I had booked the room for two nights but realized I couldn't be in that type of environment with my children. Sad to see this type of racial profiling can exist at Holiday inn. There were 4 cars at the hotel upon our arrival and the same when we checked out
Service
Bymds444
17 March 2020
The people were friendly and helpful, though they could not solve my internet connectivity problem. The hotel was clean, fresh and had all I needed. Breakfast was very good, but not quite the variety of some Hampton Inns. I still got everything I needed, but the items that were not there would have been enjoyed.
All around relaxing and friendly
ByWhite daddy long legs
13 March 2020
I would come back to this hotel if i had the opportunity. Friendly staff and very catering to guests needs and i hated to leave. I will be looking for another opportunity to stay at that location again. Thank you holiday inn express for taking gear care of my stay. Best 3 day vacay I've had in a while.
Ang
ByAngg
13 March 2020
Clean hotel, spacious, comfy beds , nice hotel . I would stay again.
Good overnight stay
ByBillinLA
10 March 2020
The hotel is new and the room was up to date and very clean
Always....
ByTedI
06 March 2020
Always clean......
Always friendly....
Always a great stay ....
This hotel has it together. Have stayed here many times and the attention to detail always there.