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Holiday Inn Express & Suites West Coxsackie

12740 Route 9W , West Coxsackie, New York 12192

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 696 reviews
88%
Recommend This Property

Ratings Breakdown

696reviews

  • 5 Stars
    418
  • 4 Stars
    160
  • 3 Stars
    51
  • 2 Stars
    37
  • 1 Stars
    30

Albany area stay

By

07 December 2019

platinumelite

It was a great hotel. We had a guest above us blasting music at 12am I contacted the front desk and they located the room and stopped it. It was much appreciated. Breakfast was great except for the cinnamon rolls, they were days old. Other than hay it was a great stay alright a little pricey for the middle of no where Ny.

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Great attention to guests

By

02 December 2019

club

Upon check-in I was originally upset that the hot tub adjacent to the pool was out of service this was not noted on their website and primarily the reason I booked the hotel so I was quite upset and finding this out with checking in. Upon going to my room there was a really strong foul smell of sour milk to which the front desk immediately switched rooms and offered me 1000 extra points to my account for the inconvenience of switching rooms. The breakfast was delicious and plentiful the room was very comfortable and the beds are quite comfy as well overall a good experience and great stay

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ok

By

01 December 2019

the internet did not work. I think only 3 channwls worked on the TV. The breakfast staff sat at a table one phones talking to each other. Would never stay at this hotel again. no tv no internet.

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Good hotel

By

28 November 2019

club

Overall a great experience! Walls are very thin but the chicken noodle soup made up for it.

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Great breakfast, comfy bed/pillows, accommodating staff

By

17 November 2019

Two day stay. We enjoyed the pool ( just big enough) and spa. The bed and pillows were very comfortable. So much so I wanted to take a pillow home! Staff were very friendly and and asked if we needed anything (like changing the temperature of the pool). A nice complimentary breakfast in the mornings with many choices. The hot soup in the lobby was a nice touch during the cold weather and made us feel at home (two day stay due to waiting to move into our new home).

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Good and clean

By

16 November 2019

club

This is the best Holiday Inn I have been to. The free breakfast was actually great in my opinion. Clean place nice people.

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Excellent

By

15 November 2019

Everyone is always so warm, welcoming and friendly. The facility is immaculate!

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Clean, comfortable hotel...breakfast and pool

By

13 November 2019

This hotel offers a convenient location right off I87, comfortable bed with lots of pillows, breakfast and pool too. Janitorial and breakfast staff are very pleasant and accomodating.

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Nice rooms.

By

07 November 2019

The rooms and amenities were the nicest thing about my stay. The walls of rooms were however very very thin. You can hear most of what your neighbours are saying, if they are even slightly loud. This made the room less relaxing that it could have been.

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comfortable bed, attentive and helpful staff, warm greeting

By

30 October 2019

club

excellent overall experience, great breakfast, courteous and helpful staff, comfortable lounge, great location

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Clean Rooms

By

30 October 2019

We only stayed one night since we were up there for a wedding. The room was clean, bed was comfortable and the breakfast the next day in the lobby area was good.

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Wedding Weekend

By

30 October 2019

club

Our daughter was getting married in Coxsackie, and we booked a block of rooms at the Holiday Inn Express. The staff from check-in to the staff who work the complimentary breakfast area, were very nice and professional. We had never been to that area of New York State, and the staff helped us locate local restaurants, shops and taxies. They welcomed our wedding guests with gift bags we provided, and our guests said they had a wonderful experience. In the morning following the wedding, we met up with our friends in the breakfast area. We all agreed there was more than enough choices for food and drinks. The food was good and the staff working the area were so nice and kind. They greeted everyone with a "Good Morning"! It was an overall great experience.

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