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96%
гостей рекомендуют этот отель
Общее впечатление 4,8
96%
гостей рекомендуют этот отель
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Customer Service Above and Beyond
ByRandy4422
августа 11, 2020
I had called a few hours before my check in time (3 pm) to see if an early check in was at all possible. If not, I was absolutely fine with that as the check in time IS the check in time.
When I had called, the woman at the front desk was so helpful. She saw it wasn't next on the list to be cleaned, but said she would request the crew to clean mine next.
Me, not wanting to be a burden, insisted she didn’t need to do that and 3 pm check in would still work for me. She reassured me it was no problem to have my room done by my 1:30-2 pm arrival time.
At no point was I made to feel like a burden!
Not a fan
ByDerek
августа 11, 2020
I'm a planner and this trip came in after a 10 hour drive with two kiddos and my wife. I called the hotel directly and asked specifically for a King size bed with a pull out or separate room for the kids so we could rest. I arrived and a two queen room was book instead with only one King available and no other beds. The evening staff was great at bringing up some beds for the kiddos but had no sheets for them so we just took the queen sized comforters instead. The next morning breakfast was in bags due to covid which was fine but with no mention it had to be microwaved. I turned around after realizing and was sent to the closed breakfast area to microwave our breakfast, I wouldn't have cared if it was mentioned the food had to be cooked. I'm not one to complain but the final straw was me and another guest waiting while the only member there was on a phone call with the GM and wouldn't get off, we had to wait making us late to depart. I emailed the GM with no reply to date.
Clean, comfortable.
ByKevin66
августа 10, 2020
Room was very clean, bed was comfortable, and the staff was more than helpful and polite
Nice Place to stay
ByMix Bag
августа 06, 2020
Staff is great and rooms were awesome. we will return again
Shippensburg Stay
Byjimjam
июля 28, 2020
Very nice property. New, clean with responsive staff. Convenient location and they accepted pets (dog).
Great place to stay
ByGreen beast
июля 21, 2020
Had a good time here everyone was nice and welcome me in❗️❗️❗️❗️❗️❗️
Staff and management
ByJay K
июля 16, 2020
Needed a place to live for a few days while my home was getting repaired! This hotel staff and management enforced the mask rule and the service was great
Perfect Rest Stop
ByTz15
июля 15, 2020
If you are an I-81 travelers, make this a overnight stop when you need rest. Spotless room, comfy mattress, and world class shower in the AM
Outstanding
ByScott
июля 14, 2020
This was one of the nicest holiday inns I've stayed at on a long time! Room was super clean, staff was courteous and kind! Definately recommend this hotel.
Modern
ByOddpeainapod
июля 08, 2020
Hotel was busy and a little noisy while checking in. Outside design was appealing. Parking lot easy to navigate. Lobby was bright and welcoming, modern. Room was clean. Comfy beds and nice shower. Staff was pleasant. Will stay here again.
Right Location - Right Price
ByHarleyGuy
июля 06, 2020
Traveling during COVID 19 is strange, but all in all, this hotel was open and all was OK despite the challenges and rules of staying open during the pandemic.
Great view of the country side.
BySoldier Blue
июля 06, 2020
Outstanding! Look forward to next stay. Great hotel and located in a great spot off of interstate 81.