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Holiday Inn Express & Suites Richmond North Ashland

107 South Carter Road , Ashland, Virginia 23005

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
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整體經驗

4.4

根據 1231 評論
88%
推薦此物業

Ratings Breakdown

1231評論

  • 5 星級
    787
  • 4 星級
    241
  • 3 星級
    110
  • 2 星級
    47
  • 1 星級
    46

Room was shabby

By

9月 17, 2021

club

The staff was lovely and the public areas well maintained, but the room, especially the bathroom was not well maintained. There was mold on the ceiling above the shower, cheap towels and the toilet stopped working on the middle of the night.

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Would recommend but room needs repair.

By

9月 14, 2021

Staff was excellent. Breakfast was very good. Toilet seat was cracked and we let the staff know but was not fixed during our stay. Air conditioner was very loud.

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Everything was great, even the breakfast!

By

9月 08, 2021

club

I loved the kindness of your staff, and the fact that they said goodbye!
Breakfast had a lot to choose from and all was fresh. Thought that the price was a bit too expensive.
Thanks

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great breakfast and friendly staff

By

9月 07, 2021

The staff is always friendly and greats you like a friend. The breakfast is outstanding and never runs short of food.

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The bathroom

By

9月 07, 2021

club

Considering I came only for sentimental reasons, the toilet literally made this a disaster!! It was so low to the ground my handicap mate cried trying to get on and off the commode. He dredded even having to use it in the morning before we left the next day.
What was supposed to be a relaxing evening turned into me having to assist him just to stand up after using the facilities.
There were no rails by the king tub to get him in or out, which was the whole reason we came in the 1st place.

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Friendly staff and comfortable room

By

9月 07, 2021

platinumelite

This is a very nice Holiday Inn Express to stay at. The staff is friendly, room was clean, quiet and comfortable. The motel is within walking distance to an excellent Italian restaurant , Marco's.
The bed was comfortable and there was plenty of hot water and pressure in the shower.
I would stay here again.

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Military stay

By

9月 03, 2021

Great experience at the hotel. Staff was friendly and helpful. Hotel was in a good location with many dinning options within a short walking distance.

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Comfortable bed and relaxing jacuzzi tub.

By

8月 31, 2021

The phone in the room did not work and the fridge smelled off mildew and mold. Everything else was as to be expected.

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Great stay

By

8月 29, 2021

Top quality as usual, the same the world over I always stay at a Holiday Inn express whenever I go away for business

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Great Experience

By

8月 29, 2021

We arrived late and without a reservation. The manager welcomed us to the property. We stayed in a large extremely clean lovely room. Everything was available in the room without asking. The hot breakfast buffet was above average and the staff was extremely helpful. The pancake machine was not working when I tried it. The breakfast staff member was nice enough to make pancakes for me and bring them to my table. Extremely nice young lady really went out of her way to make sure everybody was happy.

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No air conditioning

By

8月 29, 2021

club

I'll start with the good. The room was spacious and VERY clean. Nice products available for use in the bathroom. The pool was a nice bonus, although it was very overfilled so there wasn't a 3 foot shallow end. There was a variety at breakfast but it was mostly lukewarm. The saving grace was the cinnamon rolls. There was NO functioning air conditioner. The room was 77-78 degrees ALL night long. When the front desk was notified that it wasn't working, they said "It takes a while to kick on". No offer to move rooms etc. I would've been cooler sleeping in my car. That ruined the whole stay. Definitely need more training with staff on customer satisfaction.

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Comfortable Bed 100%

By

8月 27, 2021

club

I had a good time here. I enjoyed my stay, staff was eager to help me out. Gym was small but contained everything I needed. Proximity to other places was great.

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