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Holiday Inn Express & Suites Boynton Beach West

2001 West Ocean Drive , Boynton Beach, Florida 33426

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
82%
推薦此物業

整體經驗

4.2

根據 588 評論
82%
推薦此物業

Ratings Breakdown

588評論

  • 5 星級
    358
  • 4 星級
    107
  • 3 星級
    48
  • 2 星級
    39
  • 1 星級
    36

Somebody is lying on these negative reviews.

By

9月 21, 2021

platinumelite

This hotel was cleaner than most hotels in palm beach gardens. I was able to get an early check in, received a free upgrade for being platinum, and my room was perfect. Absolutely would recommend this hotel. Only downside is some local residents use their rooms to host a party.

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Quiet and comfortable bed

By

9月 10, 2021

platinumelite

Nice stay. No snacks in snack area. Comfortable bed. Hotel very quiet

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Jerry was awesome and comfortable room.

By

9月 02, 2021

Nice rooms and comfortable beds. Breakfast lacking and was originally sent to a dirty room. Jerry was awesome!

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Overall Great Experience

By

8月 31, 2021

club

No concerns. Do not hesitate to stay at this hotel.

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Easy, convenient and clean

By

8月 21, 2021

club

Let me start off by saying the staff is amazing! Very catering and willing to take care of anything you need them to. They are also full of information which was great!

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Disappointed

By

8月 17, 2021

club

I Iike staying at a Holiday Inn Express when I travel as I feel it usually provides a clean, modern hotel with good amenities at a price point that works for me. However, this time I was disappointed for the following reasons: (1) The address on the confirmation email was incorrect, (2) the front desk staff parks their cars right outside the front door, and there was a car that looked like it had been in a demolition derby parked when I first got to the hotel, (3) the front desk staff does not wear a Holiday Inn Uniform or anything that would identify him or her as a Holiday Inn employee, (4) the decor in the lobby and the room was dated and plain, (5) the rug in the 2nd floor hallway was very dirty, (6) the exhaust fan in the room was very loud, (7) the shower gel bottle in the shower was empty, (8) there was an unwrapped bar of soap at the bathroom sink, (9) there was no recognition by the staff that I was an IHG rewards member. Finally, the posted check-in time at the hotel is 3:00pm. I got to the hotel at 1:55pm, identified myself as an IHG awards member, and asked to check-in. The front desk clerk would not check me in since it was not yet 3:00. I asked if my room was ready, which it was, but the front desk clerk still would not check me in, stating that he had been trained never to check-in a guest before 3:00. I asked for the manager, who was not at the property. I asked the clerk to call the manager, which he did. The manager said to check me in if the room was ready. This issue was particularly annoying since the room was ready, I am an IHG awards member, and it was only an hour prior to the posted check-in time.

My son and his family have recently moved to Boynton Beach, and the purpose of my trip was for my grandson’s first birthday. Because of my family, I expect to be traveling to Boynton Beach at least twice a year. I will find someplace else to stay.

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Recomendado

By

8月 04, 2021

En general buen hotel, limpieza, amabilidad, lo único que mejoraría es la variedad del desayuno, lo único!!

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Mediocre stay

By

8月 03, 2021

Given wrong directions.
Keys to the first room didn’t work.
No shampoo n the shower.
Body gel pump didn’t work.
Toilet is like sitting on the floor. Anyone with a leg or knee problem wouldn’t be able to get off the toilet.
Shoddy craftsmanship unfinished window trim out. Paint on the wall is also on the ceiling.

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Horrible

By

7月 28, 2021

Was a bad experience in general, everything about the hotel was disgusting, staff was lazy sitting around lobby on phones, the hotel didn’t look safe at all. The room was echoing beds was uncomfortable

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Clean and convenient

By

7月 27, 2021

club

We stayed 2 nights because we were moving my parents from leisureville . The rooms were clean and quiet, the breakfast was good. We would stay again.

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Bueno

By

7月 14, 2021

En términos generales estuvo bien solo estuve una noche, lo único en contra es que el baño estaba sucio, el inodoro estaba demasiado sucio y la ducha igual.
Esperemos que si vuelvo pronto esté en mejores condiciones.
Y también hasta el momento no han devuelto el depósito no me explicaron que no era reembolsable me hubiese gustado que me lo dijeran al momento de registrarme.

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Needs Improvement

By

7月 14, 2021

club

The best part of this hotel is the location. The room was extra large, it could accommodate 2 king size beds and more, so much wasted space. It was cold and not welcoming. The lighting in the bedroom is poor and the bathroom is dark. This room needs to be redesigned with warm, inviting furnishings.

The complimentary breakfast needed attention, dishes needed to be refilled. I got the last cup of coffee. The attendant didn’t seem too enthusiastic.

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