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Holiday Inn Express & Suites Grand Rapids - Airport North

5405 28th St Court SE , Grand Rapids, Michigan 49546

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
93%
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整體經驗

4.6

根據 648 評論
93%
推薦此物業

Ratings Breakdown

648評論

  • 5 星級
    493
  • 4 星級
    92
  • 3 星級
    26
  • 2 星級
    18
  • 1 星級
    19

Good rooms, bad breakfast

By

9月 16, 2021

The room and hotel were clean. Whatever the TV option was went out when it started sprinkling. Breakfast was out of almost every option.

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great service

By

9月 15, 2021

I'm done with this review. I rated you well and don't feel the need for any more to be added.

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Great Value

By

9月 09, 2021

The beds always very comfortable. The blinds cut out natural light allowing for restful sleep. The rooms and facility always clean.

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Best staff and stay ever!

By

9月 09, 2021

club

The new theme at HIE is great. Love the layout, set-up and features. Staff here is THE BEST ANYWHERE!! Made my trip a 10/10. I do prefer some of the HIE rooms that have a love seat and table but many have the chaise lounger which is uncomfortable and hard. I look forward to returning to this location! Only downside to my room was my microwave (I did get it to function), but the control panel was in French??

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Stay in Grand Rapids was very enjoyable

By

9月 08, 2021

Great breakfast
Clean and modern
Quiet and convenient location

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Very clean hotel

By

9月 08, 2021

Hotel was very clean, separate air conditioners for each room, bathrooms were spotless. Front desk was extremely helpful. Tray were provided at breakfast so we could take breakfast back to our rooms to eat.

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Great stay

By

9月 07, 2021

Easy checking, clean room, pretty good breakfast, couple uple things ran out, but still delicious.

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Clean and quiet

By

9月 07, 2021

club

Only stayed for a day but was able to relax and have a good nights sleep. Breakfast could have had better choices or more but it was ok

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Like new

By

9月 07, 2021

The hotel room was very clean and seemed brand new. The bed was comfortable and the towels and linens were very nice. The only negative was the in-room coffee. It's pod-style coffee and it was so bad it was undrinkable.

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Good airport option

By

9月 07, 2021

Conveniently located close to the Grand Rapids airport. I appreciated that a hotel shuttle was available for early morning flights.

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No late check out?

By

9月 06, 2021

Stayed here for the weekend. Needed a late check out on the day we were leaving. Was told that wasn't allowed due to short staffing. Very disappointed in the way I was spoken to by the staff and how the request was dealt with.....

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No Supplies

By

9月 06, 2021

Room had no soap shampoo, etc. When ask for supplies was told they were unavailable. Other guests were in the parking lot and they said they had gone to a store to purchase items for their overnihgt stays. I ask the manager the next day and she said she was aware, of the problem, and that the other Hotels, in the area were having the same issues. And then she walked off. Poor customer care and service, !

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