Had i known that i would have been re-routed from the HI Express that i registered at online, to a Candlewood, i would not have stayed here.
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Candlewood staff is great but my reservations for Holiday Inn Expre
ByLeelee
8月 26, 2020
POOP ALL OVER THE PARRKING LOT! A SIGN ON THE DOOR TO TELL GUEST TO GO TO HOTEL NEXT DOOR NO ONE AT THE DESK AT FIRST BUT HE WAS FRIENDLY . UPSET NO ONE TOLD ME OF THE CHANGE WHEN I CALLED TO MAKE THE RESERVATION
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Hotel Wasn't Open
ByJazznbug88
7月 30, 2020
I have been a rewards member for several years to include Spire and this is my first ever negative review. After our long drive from Texas to KC my family and I were greeted with a note taped to the front entrance of our booked hotel stating that we needed to go to a nearby Candlewood Suites for our reservation. Had I been given the opportunity I would have cancelled and rebooked somewhere else (KC has at least 14 Holiday Inn Expresses!) I would have. This hotel has clearly been closed for a while (my reservation made 2 days earlier). My occupation requires 75% travel and I am a member of several rewards programs. First time I have ever seen this.
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Disappointing Family Trip
ByJazznbug88
7月 28, 2020
Terrible experience. Obvious that hotel was not open but it still took my booking. Upon arrival was notified that reservation had been moved to nearby Candlewood Suites by a note on the front door. Not where I would have booked for my family had I known.
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Rooms were Great and Good Staff
ByHawkey Fans
5月 20, 2020
The property is very nice with nice Accommodations and the Manager did a good job to explain why we Are staying at the Candlewood Suites and not the Holiday Inn Express next door which we had booked two weeks prior on this trip.
I believe IHG needs to do a better job explaining who they are going to deal with no Hot meals at Express Motels.
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Great nights sleep and good breakfast
ByDon48
3月 31, 2020
Bed was vert comfortable. Good choice and quality of food for breakfast
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Very Nice
ByZiffle
3月 21, 2020
This hotel lives up to the Holiday Inn Express standards.
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awesome service
Bypeanut
3月 18, 2020
anytime my family stays at this particular holiday inn we are treated really well and have no issues
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Awesome place to stay!!!
ByKKS59
3月 17, 2020
I travel a lot in this is probably one of the nicest places I've stayed in the last 2 years. The staff from the maid service in groundskeepers do the front desk or all the friendliest and caring people I have associated myself with a hotel. I would recommend this property to anyone who's looking for a stay in Kansas City
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Will definitely be back!!
ByHeather
3月 16, 2020
This place was so very clean! The beds and linens were very comfortable and the breakfast was great. There was a variety of choices. We will definitely be back!
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Great room
ByKingston
3月 15, 2020
Large room with lots of walking room. Very comfortable and clean.
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Great place to stay
ByTeter316
3月 11, 2020
Place was very nice and priced fair. Little more than I wanted spend but fair on price . It evened out got breakfast included... Which was my saling point and everything was modern clean look. Hotel was clean
Online Registration Deception
ByDoren
9月 14, 2020
Had i known that i would have been re-routed from the HI Express that i registered at online, to a Candlewood, i would not have stayed here.
Candlewood staff is great but my reservations for Holiday Inn Expre
ByLeelee
8月 26, 2020
POOP ALL OVER THE PARRKING LOT! A SIGN ON THE DOOR TO TELL GUEST TO GO TO HOTEL NEXT DOOR NO ONE AT THE DESK AT FIRST BUT HE WAS FRIENDLY . UPSET NO ONE TOLD ME OF THE CHANGE WHEN I CALLED TO MAKE THE RESERVATION
Hotel Wasn't Open
ByJazznbug88
7月 30, 2020
I have been a rewards member for several years to include Spire and this is my first ever negative review. After our long drive from Texas to KC my family and I were greeted with a note taped to the front entrance of our booked hotel stating that we needed to go to a nearby Candlewood Suites for our reservation. Had I been given the opportunity I would have cancelled and rebooked somewhere else (KC has at least 14 Holiday Inn Expresses!) I would have. This hotel has clearly been closed for a while (my reservation made 2 days earlier). My occupation requires 75% travel and I am a member of several rewards programs. First time I have ever seen this.
Disappointing Family Trip
ByJazznbug88
7月 28, 2020
Terrible experience. Obvious that hotel was not open but it still took my booking. Upon arrival was notified that reservation had been moved to nearby Candlewood Suites by a note on the front door. Not where I would have booked for my family had I known.
Rooms were Great and Good Staff
ByHawkey Fans
5月 20, 2020
The property is very nice with nice Accommodations and the Manager did a good job to explain why we Are staying at the Candlewood Suites and not the Holiday Inn Express next door which we had booked two weeks prior on this trip.
I believe IHG needs to do a better job explaining who they are going to deal with no Hot meals at Express Motels.
Great nights sleep and good breakfast
ByDon48
3月 31, 2020
Bed was vert comfortable. Good choice and quality of food for breakfast
Very Nice
ByZiffle
3月 21, 2020
This hotel lives up to the Holiday Inn Express standards.
awesome service
Bypeanut
3月 18, 2020
anytime my family stays at this particular holiday inn we are treated really well and have no issues
Awesome place to stay!!!
ByKKS59
3月 17, 2020
I travel a lot in this is probably one of the nicest places I've stayed in the last 2 years. The staff from the maid service in groundskeepers do the front desk or all the friendliest and caring people I have associated myself with a hotel. I would recommend this property to anyone who's looking for a stay in Kansas City
Will definitely be back!!
ByHeather
3月 16, 2020
This place was so very clean! The beds and linens were very comfortable and the breakfast was great. There was a variety of choices. We will definitely be back!
Great room
ByKingston
3月 15, 2020
Large room with lots of walking room. Very comfortable and clean.
Great place to stay
ByTeter316
3月 11, 2020
Place was very nice and priced fair. Little more than I wanted spend but fair on price . It evened out got breakfast included... Which was my saling point and everything was modern clean look. Hotel was clean