Great place to stay when down the shore. Always consistent, been staying here regularly since it opened in 2010! Well put together, excellent location, equidistant to friends and events when down here. Rooms nicely done.
閱讀較多
閱讀較少
AVOID,AVOID,AVOID
ByAnnoyed from Florida
3月 16, 2022
Room was entered after leaving to get dinner, and personal items were stolen. Front desk said no one went in, but that's a lie, the card reader keeps track of that. Suspicious men where Loitering in hallway, front desk was asked about both incidents and commented that there are no surveillance cameras on the third and fourth floor, but yet didn't have problem putting two women traveling alone up there. The whole place is just a disgrace to the hotel chain. No security. possible inside job. Stay at your own risk!!!!
閱讀較多
閱讀較少
Had a wonderful Time
ByDennis
12月 25, 2021
Room was clean ,bed was not bad . I like my bed firm and like I said it was decent. Employees were great .
Only complaint was the water pressure in the bathroom , it was not good and that was the sink and shower.
閱讀較多
閱讀較少
amazing.
ByRASHIDJALEEL
12月 23, 2021
I have been staying in a lot of hotels and I can say that I have been completely satisfied with the hospitality and service provided by the hotel. I am always very happy to be a part of Holiday Inn Express. In my near future Holiday Inn will be my first choice.
Manager :Dora Front Desk : Matt and Tiara
They are professional and good people. It is always a pleasure to meet them and they make me feel special.
閱讀較多
閱讀較少
HIE - Neptune NJ
ByPhil P
12月 12, 2021
Overall, this is our go-To place to stay when we are at the Shore.
Front desk staff, at all hours are excellent and a pleasure to speak with.
The room heating, cooling system could be better. The room gets too cold, then gets too hot. The thermostats need to be programmed better.
Food, should be available outside of the morning breakfast hours.
閱讀較多
閱讀較少
Bedroom comfortability
ByBonit
12月 02, 2021
The bed was so comfortable the best bed I've ever slept in is more comfortable than my very own that I have at home the pillows was a little soft his off but again everything was at great expectation I will come back to your hotel just stay.
閱讀較多
閱讀較少
Double-charged
By
11月 29, 2021
My reservation was prepaid online thru 3rd party booking service. The front desk at check-in insisted that I had not prepaid and needed to pay at the desk to secure the room. Now I'm stuck with a double-charge to my bank account and no one seems to want to fix it. Ridiculous.
閱讀較多
閱讀較少
Disappointing
ByDisappointed
11月 26, 2021
Given the "lowest rate available", but found a lower rate online.
閱讀較多
閱讀較少
Wedding
ByJimmy
11月 23, 2021
I stayed here when I planned my wedding near by. My whole family stayed here n we all loved it. Breakfast definitely had selection and freshness pool was clean definitely coming back. Thank you guys
閱讀較多
閱讀較少
Poor
ByDonyae
11月 16, 2021
My stay with my children was very uncomfortable to say the least! I room my kids to the pool the night of our stay. The pool area had people’s clothes, shoes, towels etc all over the place. We were the only one in there so I didn’t even understand why it was such a mess! There were no clean towels in the pool area so my children had to walk upstairs wet cold and uncomfortable. The toilet and shower was not cleaned at all. I had to walk to the Walmart across the road to get my own cleaning supplies. The atm machine was out of order my entire stay which was inconvenient for me to let my kids play In the game room. Guest next door were very noisy with banging. I called guest services and nothing was done. I was very unsatisfied with my stay for my daughters birthday. The breakfast was cold, and ran out of most of the door at 8:45 am.
閱讀較多
閱讀較少
Great Service
ByNJFOREVER
11月 03, 2021
From the time I walked in the door the hostess was very warm and friendly. The hotel was clean. No need to ask for anything. Everything you needed was available. We’ve had such poor experiences at the HI Express in the next town over, which is normally our preferred hotel. Not anymore… we will make our future reservations at Neptune.
閱讀較多
閱讀較少
comfortable bed
Bymary
10月 20, 2021
Food choices were not good and the price was very high
Always reliable
ByNerdlett
5月 17, 2022
Great place to stay when down the shore. Always consistent, been staying here regularly since it opened in 2010! Well put together, excellent location, equidistant to friends and events when down here. Rooms nicely done.
AVOID,AVOID,AVOID
ByAnnoyed from Florida
3月 16, 2022
Room was entered after leaving to get dinner, and personal items were stolen. Front desk said no one went in, but that's a lie, the card reader keeps track of that. Suspicious men where Loitering in hallway, front desk was asked about both incidents and commented that there are no surveillance cameras on the third and fourth floor, but yet didn't have problem putting two women traveling alone up there. The whole place is just a disgrace to the hotel chain. No security. possible inside job. Stay at your own risk!!!!
Had a wonderful Time
ByDennis
12月 25, 2021
Room was clean ,bed was not bad . I like my bed firm and like I said it was decent. Employees were great .
Only complaint was the water pressure in the bathroom , it was not good and that was the sink and shower.
amazing.
ByRASHIDJALEEL
12月 23, 2021
I have been staying in a lot of hotels and I can say that I have been completely satisfied with the hospitality and service provided by the hotel. I am always very happy to be a part of Holiday Inn Express. In my near future Holiday Inn will be my first choice.
Manager :Dora Front Desk : Matt and Tiara
They are professional and good people. It is always a pleasure to meet them and they make me feel special.
HIE - Neptune NJ
ByPhil P
12月 12, 2021
Overall, this is our go-To place to stay when we are at the Shore.
Front desk staff, at all hours are excellent and a pleasure to speak with.
The room heating, cooling system could be better. The room gets too cold, then gets too hot. The thermostats need to be programmed better.
Food, should be available outside of the morning breakfast hours.
Bedroom comfortability
ByBonit
12月 02, 2021
The bed was so comfortable the best bed I've ever slept in is more comfortable than my very own that I have at home the pillows was a little soft his off but again everything was at great expectation I will come back to your hotel just stay.
Double-charged
By
11月 29, 2021
My reservation was prepaid online thru 3rd party booking service. The front desk at check-in insisted that I had not prepaid and needed to pay at the desk to secure the room. Now I'm stuck with a double-charge to my bank account and no one seems to want to fix it. Ridiculous.
Disappointing
ByDisappointed
11月 26, 2021
Given the "lowest rate available", but found a lower rate online.
Wedding
ByJimmy
11月 23, 2021
I stayed here when I planned my wedding near by. My whole family stayed here n we all loved it. Breakfast definitely had selection and freshness pool was clean definitely coming back. Thank you guys
Poor
ByDonyae
11月 16, 2021
My stay with my children was very uncomfortable to say the least! I room my kids to the pool the night of our stay. The pool area had people’s clothes, shoes, towels etc all over the place. We were the only one in there so I didn’t even understand why it was such a mess! There were no clean towels in the pool area so my children had to walk upstairs wet cold and uncomfortable. The toilet and shower was not cleaned at all. I had to walk to the Walmart across the road to get my own cleaning supplies. The atm machine was out of order my entire stay which was inconvenient for me to let my kids play In the game room. Guest next door were very noisy with banging. I called guest services and nothing was done. I was very unsatisfied with my stay for my daughters birthday. The breakfast was cold, and ran out of most of the door at 8:45 am.
Great Service
ByNJFOREVER
11月 03, 2021
From the time I walked in the door the hostess was very warm and friendly. The hotel was clean. No need to ask for anything. Everything you needed was available. We’ve had such poor experiences at the HI Express in the next town over, which is normally our preferred hotel. Not anymore… we will make our future reservations at Neptune.
comfortable bed
Bymary
10月 20, 2021
Food choices were not good and the price was very high