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Holiday Inn Express & Suites Jackson/Pearl Intl Airport

100 Riverwind Drive East , Pearl, Mississippi 39208

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
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整體經驗

4.5

根據 799 評論
91%
推薦此物業

Ratings Breakdown

799評論

  • 5 星級
    560
  • 4 星級
    143
  • 3 星級
    39
  • 2 星級
    34
  • 1 星級
    23

Great service

By

8月 01, 2020

club

Great place to stay always good service and clean rooms

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Great ppl and service

By

7月 29, 2020

club

Your staff knows my group and me by name. They have been wonderful host during our duration there.

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Just fine for an overnight stop

By

7月 27, 2020

platinumelite

The cleaning staff and breakfast staff were friendly. Especially the gentleman who was in charge of the breakfast bar.

The front desk staff needs to have a bell positioned at the front counter, because they seem to sit in the back office most of the time, and don't see/notice customers at the front desk for a while.

There are lots of restaurant choices in the nearby area, some within walking distance.

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Disappointing

By

7月 21, 2020

club

My family of 4 arrived around 10:30pm. There was a delay in finding the front desk attendant, and then it took about 10-15 minutes to check in.  That was a little odd since I had booked online, but it was fine. I specifically asked about breakfast times and said we would be there in the morning.

The biggest frustration of our stay came in the morning.  We came to the lobby for breakfast to find... basically nothing available.  There was one hard cinnamon roll. There was instant oatmeal and cold cereal available, but no milk.  I spoke with the lady at the front desk, and she said that everything was out that they could serve.  I explained that there was no milk, and she said they must be out.

We intentionally stayed with Holiday Inn Express and paid more than an alternative because we could have breakfast for my family of 4.  Since that didn't happen, we went to Waffle House and spent $40. The nearby Waffle House was very good, but it wasn't part of the budget plan.  Disappointing to say the least. 

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Outstanding staff

By

7月 21, 2020

I fell like Norman from the sitcom “Cheers” all the staff knows everyone name. This amazing! Customer service at it’s best.

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Visit from Texas

By

7月 21, 2020

club

Very friendly staff! Wish they would have had more than cinnamon rolls for breakfast.

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Will b coming back Again

By

7月 10, 2020

club

I so loved staying here me and the kids had a great time in the pool, bed super comfy and the breakfast right on time. Staff very friendly and on time for ur needs and wants I have no problem staying here again.

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Best Prepared . . . But

By

7月 08, 2020

We stayed at HIE facilities in Ruston, LA, Waxahachie, TX, and Pearl, MS on our trip to see our grandchildren. Of the three, Pearl seemed to be the most ready and prepared. Our only concern was that the desk staff did not wear facemask protection, but the breakfast guy did and he was quick to clean up when guests departed his dining room.. All were most courteous and helpful. The construction next door and rain showers presented problems with mud and tracking at the entryway, but they stayed on keeping it mopped up and clean.

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No other option

By

7月 05, 2020

We had to get a hotel room because we had no power due to an electrical problem from storm damage. Upon entering the room and looking around we found curtains had stains of I dont know what on them. Lady at desk was rude and talking on her phone while I was trying to check out. Workers not very friendly. Guests above us were very loud and above all there was no social distances or sanitizer available.

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Great Service, Clean Room

By

6月 23, 2020

club

The services were excellent. I will definitely stay at this hotel again.

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Jackson/Pearl

By

6月 10, 2020

Great service and always make my stay enjoyable. The staff is very friendly and the beds are clean comfortable

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Good

By

6月 06, 2020

club

Everything was clean. Showers were hot. Desks large and easy to work on with the chairs provided for work

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