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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 307 reviews
89%
Recommend This Property

Ratings Breakdown

307reviews

  • 5 Stars
    214
  • 4 Stars
    45
  • 3 Stars
    17
  • 2 Stars
    21
  • 1 Stars
    10

Clean room and good location

By

February 20, 2017

platinumelite

Hotel is easy to access and has several options for dining, rooms are spacious and clean.

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Favorite Place to stay in the Jackson Area

By

February 16, 2017

I work in the Jackson area at least once a month. Pearl is my favorite area to stay, and this is my favorite hotel. The front desk employees are always extremely friendly and inviting. Check in is always fast and efficient. Rooms and bathrooms are always clean. Newer hotel, so everything is up to date. Lots of work space.

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Jackson/Pearl Location

By

February 16, 2017

club

For the area we were planning on staying, this hotel location was situated perfectly between safety and comfort and did not disappoint.

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Clean hotel, clean rooms

By

February 14, 2017

Very nice hotel, and conveniently located to several different dining options. Would definitely stay again.

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Rude staff

By

February 14, 2017

The staff was extremely rude dude to our group being large and the staff not knowing what to do about the rewards points for each person became very snappy with myself and fellow coworkers. Also could not tell me why I had to swipe my credit card 2 times

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Great room and awesome staff!

By

February 12, 2017

This is the hotel I stay at on a monthly basis (with lots of different choices) and the staff is wonderful and my room is always clean and comfortable!

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Highly recommend

By

February 08, 2017

Great staff, clean modern rooms. Decent breakfast.
Good location that is close to a few restaurants
Overall good business center
Beds are very comfortable

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Staff was hard to deal with

By

February 07, 2017

club

The room was very nice. Price wasn't bad either. When I came to check in, the staff were so hard to understand with terrible speech and they were rude.

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Great Hotel

By

February 07, 2017

platinumelite

Great Hotel, price is reasonable and staff is very courteous.

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Always relaxing

By

February 04, 2017

club

As a frequent traveler to the Jackson area, there are several hotels to choose from. After many disappointing trips, i have consistently been pleased with the service and room quality at THIS property. I'm glad to know that this hotel is available. I will continue to use this property on my buddies trips to the area.

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Not a good stay

By

January 30, 2017

The carpeted floor beside the bed was wet, the bed was extremely uncomfortable, and the breakfast buffet was terrible because they were out of most of the items even when it first started and the items that they did have were inedible.

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Very quiet

By

January 23, 2017

platinumelite

I checked in after dark and had to catch an early flight . The hotel was very quiet so I was able to get some much needed sleep they provided a wake up call and the shuttle was waiting to take me to the air port.

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