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Holiday Inn Express & Suites Reading Airport

2389 Bernville Road , Reading, Pennsylvania 19605-9611

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
推薦此物業

整體經驗

4.4

根據 725 評論
91%
推薦此物業

Ratings Breakdown

725評論

  • 5 星級
    500
  • 4 星級
    131
  • 3 星級
    38
  • 2 星級
    27
  • 1 星級
    29

Hotel

By

10月 24, 2020

Très bien merci jai rien à dire de négatif seulement pour dormir

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Always have excellent service

By

10月 18, 2020

All employees here are very nice and always helpful when you need something.Never had a bad experience

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Stay

By

10月 08, 2020

Breakfast was outdated donuts No hot breakfast. This property is in need of updating.

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Reading Airport Hotel

By

10月 05, 2020

club

Staff was quick to answer questions. Room was clean. Attractions and restaurants were within a reasonable distance from the facility.

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Its Beyond Covid

By

9月 29, 2020

club

My wife and I have stayed at this hotel many times in the past and have grown accustomed to the cleanliness, friendly staff and amenity's. This last visit upon arrival we found whiskers in the sink and a woman's fake fingernail on the floor near the bed. This causes one to think what else may have been missed such as clean bedding and sanitizing protocols. The bedding seamed to be fresh so we slept in. The next day when we returned from a day out only to find nothing in the room was touched. I went to the front desk to report this and the woman at the desk said there were no touch protocols in place to avoid the spread of Covid. I said that the towels were not even picked up and that I needed some for this evening. She hadn't any housekeeping staff on and asked for me to bring down the dirty towels and she would replace them. I can understand a lean staff during these hard times but there should be enough to take care of the guests basic needs such as a clean and properly prepped room. I personally would feel safer if the room was cleaned each day.

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Good stay

By

9月 24, 2020

club

Very nice and clean! Breakfast is not good enough. Need to ease Covid restrictions with food!

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09 18 thru 09 20

By

9月 22, 2020

platinumelite

The staff was great as usual. Dajah was very helpful and pleasant. My overall experience was very good.

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Great location and atmosphere

By

9月 17, 2020

This hotel is quiet and easy to relax in. The view is nice and the rooms are clean. Hotel staff was friendly and handled COVID-19 guidelines professionally. Great selection of nearby restaurants and attractions at a short car ride away. Overall a pleasant experience.

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Mrs.

By

9月 07, 2020

club

Way to dirty.
Very bad customer service from front desk.
Cleaning girls were very nice and helpful.

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stay away

By

9月 06, 2020

the bed was uncomfortable. The air conditioner kept shutting off and then blowing hot air. The room smelled. The hot tub was dirty. The walls were half wiped. You could see the areas they wiped. So basically they half cleaned during a pandemic. They took no time to make sure the room or the rest of the hotel was clean. The handsanitzer in the hallway was empty everytime we came and left the building. We stayed here before and it was nice but this time around it was disgusting. I will never stay here again!

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Moldy room

By

9月 03, 2020

club

My room smelled like mold. The hallway smelled like mold. The side door going out to the parking lot doesn’t shut and secure properly. Bathroom inside room had no water pressure. Breakfast options were slim to none. Pool was closed . To be fair probably one of the nicer hotels in Reading. Just not up standards. The staff and maintenance could definitely do a better job.

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Pretty good

By

8月 20, 2020

club

Stayed from a Friday to Sunday with my teen daughter. Property is nice and front desk very friendly. Due to COVID, breakfast selection was just ok and wish they would have had more hot food selection. I would stay again when visiting the Reading area.

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