 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Clean and Comfortable Stay
ByBRockwell
August 09, 2016
The front desk clerk was very friendly and gave quick service. Easy in and out stay with a decent breakfast in the morning.
management training needed
Byfrustrated101
August 03, 2016
Someone should always be at the desk at all hours not in some back room. If it feels humid in the hall, its probably humid in the room. We are not one's to constantly complain or to confront people during our stay. We simply expect a high level of competency and common sense. If 'it's 90 degrees outside with 90 percent humidity, you probably shouldn't prop a door open. Why they did...I have no idea. We are grateful for a clean room and we know that things happen that pull a person from their post. We offer grace but we will also try some place else for lodging since I am not sure the construction issue will be resolved by the time we return. It would be nice to know ahead of time that this is taking place.
geat hotel !!!
Byjack81xtt
July 20, 2016
We stay at the hotel 3 time a year for the past 5 years
WSedding in Reading
ByAlgonquin Wolf
July 18, 2016
Great hotel. Served our purposes very well. Will stay here in the future should we travel to the area.
Hidden gem
ByHappyLodger16
July 18, 2016
The hotel is near the Reading municipal airport, not on a typical "hotel row". It was a pleasant and much needed surprise. While leisurely driving through the state, this hotel was more pleasant, comfortable and welcoming than other higher priced hotels. Helpful and caring staff made certain that we were comfortable during the remodeling. We actually did not hear and were not disturbed by the construction process. Thank you for a well needed, restful night!
Love the pillows
ByBeaner72
July 11, 2016
I love the pillows at the Holiday Inn Express's. I always get a good night sleep no matter which one I stay at.
Best Night's Sleep
BySkiFUN
July 11, 2016
I am a gold member and I still look forward to my sleep at all Holiday Inn Express hotels.
Comfortable bed and great service.
ByRealDeale88
July 06, 2016
The hotel was undergoing renovations while I was there, but the areas that had been completed were very nice. The bed was extremely comfortable and the woman who greeted me was just a delight. She made sure I gave her my IHG number to receive my points since I had booked the room through a third party service.
I would highly recommend this hotel to anyone staying in the area for business, leisure or otherwise.
wet shoes
ByBig TLG
July 06, 2016
when we arrived we were told we were on the newly remodeled 3rd floor.. our room was clean and very up to date . ( you could see that people were working on this floor.. lots of dust/ plastic etc.) We went out to get some dinner after a long day of travel..@ 8pm when we returned 2 Ladies were at the front desk reporting their toilets were clogged.. ( boy were we glad that wasn't us). At about 10:45pm while we were fast asleep, the front desk called and ask if our toilet was clogged.. I got up and checked.. it didn't appear to be clogged but the floor was very wet. ( my shoes were under the sink.. soaked ). I put bath towels around the floor. ( there was no one available for maintenance ( I understand Holiday week-end ) the next morning there was still a leak.. and I called the front desk. The Lady was very helpful.. offered to move us.. but we were checking out in less than an hour.. She did however give me a small discount... and seemed truly sorry ( of course it was not her fault.. or that of the night clerk ).. but who ever did the work/plumbing up there.. obviously doesn't know what they are doing..
price age of hotel
Bynibblets
June 29, 2016
i thought the hotel was pricey for the condition of the hotel and the area that it was in. on phone reservation were very bad.
this place sucks
ByDKopecky
June 20, 2016
There are many better options in the Reading area to stay. This hotel is seriously over priced for the quality and amenities. It is not close to anything, there is really no reason at all ever to stay here. NONE, absolutely no reason. It should be bulldozed down and planted to corn.
Pleasant Stay and good service.
ByKarennt
June 09, 2016
We look forward to staying at the Holiday Inn Express. We go to a yearly event each year. The HIE is close to where we will be going and the shuttle buses provided by our event are right outside our holel door. We have always had great service from the hotel staff and they recognize us on our yearly visits. Our room is always clean and supplied with amenities such as shampoo, soap etc. The convinence of a refrigerator in our room is really great!