 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Great hotel
ByDovahkiin
08 November 2020
Bathroom could have been a bit cleaner and even though Covid has affected breakfast, there could be more options than a muffin and a granola bar.
Pleasant experience
ByJim in SOMD
06 November 2020
The Holiday Inn Express at the Reading Airport was a very pleasant stay experience. When we arrived we were informed that the elevator was not operating so we had to use the stairs. Except for a minor injury to my wife, this would have not even been an inconvenience. Her injured ankle presented a slight problem but it seemed to improve during our stay. The room was spacious and clean and the staff was very pleasant and helpful throughout the time that we stayed there. We would definitely want to stay here again when we are going to be in the area.
extra nice touch
ByJ-Dog
03 November 2020
I think it was a nice touch with having halloween candy bags at the front desk for the guests
Hotel
ByJeff
24 October 2020
Très bien merci jai rien à dire de négatif seulement pour dormir
Always have excellent service
ByNone
18 October 2020
All employees here are very nice and always helpful when you need something.Never had a bad experience
Stay
ByChris
08 October 2020
Breakfast was outdated donuts No hot breakfast. This property is in need of updating.
Reading Airport Hotel
ByDanny
05 October 2020
Staff was quick to answer questions. Room was clean. Attractions and restaurants were within a reasonable distance from the facility.
Its Beyond Covid
ByDGDG2020
29 September 2020
My wife and I have stayed at this hotel many times in the past and have grown accustomed to the cleanliness, friendly staff and amenity's. This last visit upon arrival we found whiskers in the sink and a woman's fake fingernail on the floor near the bed. This causes one to think what else may have been missed such as clean bedding and sanitizing protocols. The bedding seamed to be fresh so we slept in. The next day when we returned from a day out only to find nothing in the room was touched. I went to the front desk to report this and the woman at the desk said there were no touch protocols in place to avoid the spread of Covid. I said that the towels were not even picked up and that I needed some for this evening. She hadn't any housekeeping staff on and asked for me to bring down the dirty towels and she would replace them. I can understand a lean staff during these hard times but there should be enough to take care of the guests basic needs such as a clean and properly prepped room. I personally would feel safer if the room was cleaned each day.
Good stay
ByJ Bare
24 September 2020
Very nice and clean! Breakfast is not good enough. Need to ease Covid restrictions with food!
09 18 thru 09 20
ByTim N
22 September 2020
The staff was great as usual. Dajah was very helpful and pleasant. My overall experience was very good.
Great location and atmosphere
Byanonymous
17 September 2020
This hotel is quiet and easy to relax in. The view is nice and the rooms are clean. Hotel staff was friendly and handled COVID-19 guidelines professionally. Great selection of nearby restaurants and attractions at a short car ride away. Overall a pleasant experience.
Mrs.
ByCrilix
07 September 2020
Way to dirty.
Very bad customer service from front desk.
Cleaning girls were very nice and helpful.