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Holiday Inn Express & Suites Round Rock - Austin N

301 W. Louis Henna Blvd , Austin, Texas 78728

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
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整體經驗

4.6

根據 893 評論
94%
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Ratings Breakdown

893評論

  • 5 星級
    687
  • 4 星級
    133
  • 3 星級
    30
  • 2 星級
    22
  • 1 星級
    21

Great service

By

7月 22, 2021

One of the staff member his name is Princeton went above and beyond the call of duty when the sofa bed not able to get it working. He made sure that everyone will have their own comfortable bed to sleep in. He is very professional, courteous, and great customer service. He is an asset to your company

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price irregularities

By

7月 20, 2021

club

for the cost i would expect a more consistent price seem like buying a car you never know what the real price is until 3 days after purchase, breakfast was great staff great , room had several plugs not working and all else was good not excellent

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good

By

7月 19, 2021

Good just get house keeping to come to the room once a day. Other than that everything was good.

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Great customer service by staff

By

7月 19, 2021

Dominic from the front office staff is absolutely stellar with his customer service. As someone who travels every month I come face to face with a lot of hotel employees through out my travels and to this day I can say Dom is one of the nicest, most dedicated and helpful staff members I've encountered though out my life, which says a lot.

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Excellent value

By

7月 15, 2021

club

Hotel is relatively new and in very good condition. Comfortable beds. Sound proofing could be better (upstairs noise and next to a busy freeway).

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Breakfast

By

7月 11, 2021

Very poor customer service. Breakfast option great. Clean

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Stayed here many times...

By

7月 10, 2021

I've stayed here many times and it's nothing special, but the best value you'll find anywhere. Will be back again.

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Stayed the night for rest

By

7月 09, 2021

platinumelite

We stayed at this holiday Inn passing thru driving to the beach.

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Clean rooms

By

7月 08, 2021

Enjoyed my stay but breakfast was the only problem they ran out of hot breakfast and said they didn’t get a food truck delivery and was why they ran out of hot food but did enjoy the cinnamon rolls that’s all I ate for breakfast

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Great staff and food!!!

By

7月 07, 2021

Enjoyed our stay at this location in Austin. Great breakfast options and friendly staff. Comfortable bed, clean rooms, and bathroom.

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The price is not worth it

By

7月 05, 2021

The hotel was not clean at all towels had hair from other people on them, bed sheets stained by who know what, couch bed is horrible, sofa had stains all over it and staff did not offer anything besides a I'm sorry and gave us new towels. It was not worth the price we paid.

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Vehicle burglary

By

7月 02, 2021

We had our vehicle broken into and found the thief still asleep in our car in the morning. Another guest at the hotel said that the same thing happened to him earlier in the week. Security needs to be stepped up at this property!! No one from the staff seems to care about our situation. Very disappointing.

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