 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
77%
Recomendar este hotel
Valoración general 4
77%
Recomendar este hotel
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Great place to stsy
ByNone
25. Juni 2017
Very clean, staff friendly with wonderful breakfast
Remarkable
ByReff
25. Juni 2017
My family is going through a very rough time right now, my brother and his family had to travel from Georgia and needed a place to unwind after numerous hospital visits. Your establishment made them very comfortable and at ease with the end of each day. We thank you all for the great service, I'm positive that our family will return.
P.S. ..thanks to "Summer"
OKAY SERVICE, A BIT PRICEY
ByMS KAT
25. Juni 2017
OKAY SERVICE, A BIT PRICEY. FURNITURE IN THE ROOMS WERE DIRTY.
Well rested...
Bycaptainbelmore
23. Juni 2017
I would totally recommend this hotel! When I return to this area, this will be my hotel of choice.
Need new A/C units
ByCythomas31
22. Juni 2017
The day we checked into the room we let the clerk know the room was warm.
Came back at 2a it was hot. Work up early Saturday and told them again. The maintenance man literally beat on the unit and said ok. When I asked him was it better and if it would get cold I learned his English was very broken. They never offered us another room or anything. They were not accommodating at all... We spent 2 hot nights there.
Horrible beds
ByMichael
21. Juni 2017
Beds are very small and very very uncomfortable. Please note this Hotel has the worst beds I've ever slept on. The breakfast was good but does not make up for the fact that people rent hotels to have a safe comfortable place to sleep.
Bed are not comfortable
ByNikki
21. Juni 2017
There for a funeral everything great except hard beds.
Experience
BySissy
20. Juni 2017
The pool was always locked and very filthy. The beds were old and very uncomfortable.
Big Easy!
ByF425
15. Juni 2017
Relaxing stay but wish there was a better breakfast food/variety for selection. Thanks for the great stay and see y'all next vacation.
Awful
ByAnn123
15. Juni 2017
I read the rating online and notice it was poorly rate. I figure they made changes based on the feed back.not... when I first came I was actually very scared because of this. The first room did not have a working AC when we finally got it to work on our own it did not blown how I saw the room could cool down period I literally had to sleep right next to the unit in order to get a little bit of sleep. In the middle of the night the machine just completely went out. I talk to staff to change me to a different room in that room smell completely like mold so I decided to try the other room again but it was extremely hot. By that time it was a different staff member that was less rude and she transferred me to a different room that had a better AC in the room had a slight smell mold but something that you may be able to tolerate. After being in a room for 5 minutes I just couldn't handle. The smell was just overwhelming. I asked to speak to a manager but no one was there too talk. I end up sleeping in my car because even staying in the hotel room was bothering my allergies. Going back on every floor that I visit the AC did not work in the hall. When I try to get a resolve from the head manager she was rude and did not take interest in all of the things I had a complaint about. In fact she didn't even ask she did return the money but she didn't ask about the experience. I think it's important for a client to provide feedback and in this case they didn't care about feedback. They know they're not providing good customer service at that location.
HORRIBLE CUSTOMER SERVICE AND FACILITIES
ByNeveragain
08. Juni 2017
Cold water, roaches, busted ceiling...poor customer service and support
New Orleans stay
ByGene
08. Juni 2017
I stayed at the hotel because i was riding the renovated PT boat 305 on Lake Pontchartrain. The hotel was fine for that purpose. I have no complaints.