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Rated 4.5 out of 5 by 403 reviewers.
Rated 5.0 out of 5.0 by A great stay! A good night's sleep, decent breakfast and pleasant helpful staff. A little problem around our conference suite and projector but staff resolved and compensated. May 18, 2015
Rated 5.0 out of 5.0 by Good City Centre Location Lovely hotel, really good location , less than 5 mins walk from the train station also the Metro Radio Arena Staff were genuinely polite and helpful, rooms were very clean and comfortable, Lifts are accessed by the room key which made me feel secure as i was travelling with my young granddaughter, plenty of choice with the buffet breakfast. I would definitely stay here again, May 15, 2015
Rated 5.0 out of 5.0 by Staff were fantastic! Stopped at this hotel a number of times as it's convenient for NUFC. The helpfulness and service from every staff member we dealt with was absolutely brilliant. From reception to bar to breakfast. The lady on the bar on Saturday night was so nice towards our 5 year old son. What a star. Also the chap assisting with breakfast on Sunday deserves a mention too. If IHG are reading this then please pass on my thanks to your fantastic team. Regards. Tony May 14, 2015
Rated 5.0 out of 5.0 by Great staff The staff at the reception is helpful with info about car parking (pay & display). May 13, 2015
Rated 5.0 out of 5.0 by Clean, value for money Bright, clean and value for money. A genuine welcome: polite but not in-my-face and I felt more important than the computer screen, the telephone or the receptionist's colleagues. I like the use of my key card to get the lift and it adds a sense of security. When I am staying alone on business, arriving late and leaving with a deadline the next morning, a room with clean lines and no clutter is ideal. On these occasions being able to see my hanging clothes means I know at once that I have packed everything. Generally, this hotel did everything it did last year and beats many pricier options for what I am after. May 12, 2015
Rated 4.0 out of 5.0 by Nice, friendly hotel The hotel is a short walk from Newcastle Central station. I found it welcoming with friendly staff. Despite the hotel being in a central location it was quiet and I got a good nights sleep. Basically it did what it was supposed to and did it well. May 11, 2015
Rated 5.0 out of 5.0 by Excellent stay, as always I regularly stay in this hotel for both business and pleasure. The staff there, Lee and Andrew especially are so professional and courteous. A credit to the company and themselves. The rooms are always just right. Thanks. May 11, 2015
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