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Rated 4.5 out of 5 by 482 reviewers.
Rated 4.0 out of 5.0 by Not bad The staff were very friendly and helpful. The air con would not switch off so was unable to sleep due to the noise. A staff member came up when I reported it and was able to switch it off from the main. Breakfast was not served when I left each morning, so would be better if it started earlier or had something you can take away September 1, 2015
Rated 5.0 out of 5.0 by amazing stay As frequent visiter to your hotel the stay at Newcastle city centre was really good. As a wheelchair user the room and bathroom facilities were great All the staff were helpful and friendly I had guests from the USA with me who enjoyed the stay would defiantly visit again. August 31, 2015
Rated 4.0 out of 5.0 by Convenient location and attentive staff We had a very comfortable night at the Newcastle Holiday Inn Express and the staff were extremely helpful. The only slight disappointment was the limited choice of breakfast menu. August 29, 2015
Rated 4.0 out of 5.0 by one night good sleep for very good price i liked the speed of the staff. the room was good and efficient, when opening window the ambulance came a lot, but what to expect in the citycentre near a hospital. it is a pleasant place with good connections to rest of country. August 29, 2015
Rated 5.0 out of 5.0 by Brilliant stay Staff are lovely and very helpful, location is excellent and very close to train station and city centre. Room was very comfortable but far far too hot and we did not feel the air cooling was working effectively. As far as the room was concerned this was the only negative feature. After going for breakfast on the first morning we didn't go back, instead deciding to get breakfast out. August 28, 2015
Rated 4.0 out of 5.0 by Good location but a little noisy A large hotel in a nice location of Newcastle - not far from the central railway station and a large multi-storey car park next door (free from 5pm) Friendly, welcoming, attentive staff Outside noise can be an issue (as with all city centre hotels) August 28, 2015
Rated 5.0 out of 5.0 by Friendly hotel This is a great location for a hotel as everything within Newcastle is within walking distance. The staff are warm and friendly from the moment you arrive until you leave. This is not just the reception staff but ALL staff. The hotel is clean and comfortable...loved it. August 26, 2015
Rated 4.0 out of 5.0 by Good stay for business. .Exellent friendly staff who were able to check me in early. There was a problem with a few hairs on the bed sheets but this was dealt with straigt away and replaced with a clean fresh set. Great location and value for money. August 24, 2015
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