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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
83%
Recomendar este hotel

Valoración general

4.3

en base a 396 opiniones
83%
Recomendar este hotel

Ratings Breakdown

396opiniones

  • 5 Estrellas
    245
  • 4 Estrellas
    70
  • 3 Estrellas
    39
  • 2 Estrellas
    24
  • 1 Estrellas
    18

Friendly Visit

By

23 junio 2017

Hotel had plenty of parking, easy to find location. Friendly staff at front desk. Good breakfast, but wish there was a gluten free selection, even if one has to ask for it. TV was good, Shower was hot and stayed that way. Internet was quick to log in and did not kick anyone off nor slow down significantly. Room held temperature well. Checkout was quick and accurate.

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Smelly and Noisy

By

20 junio 2017

club

Tried two rooms, both had pet smells in them. At 4:30am someone was filling a large cooler with all the ice from the machine. One cup at a time, for a long time - long enough to wake us up and go to the door and ask him if he was ever going to be done. I suspect it was someone who usually fishes and knows there is an ice machine he doesn't need to pay for. Can't recommend and won't be back. Maybe the renovations will fix some of the problems.

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Good customer service

By

20 junio 2017

Here on an overnight stay while traveling. Was placed into a room on fourth floor which unfortunately had a foul odor with a moldy A/C unit. I immediately went back to front desk and told Sean, who was working pretty much alone at the time, about the situation. Sean never hesitated and quickly apologized for this and without question changed our room. He even went to the room with us to ensure it was a good room and met my and my wife's approval. Sean was working the next morning when we checked out and apologized again while making sure we were satisfied with our stay. We were happy and satisfied with everything that Sean did for us and would not hesitate to stay here again.

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Great customer service

By

14 junio 2017

club

What can't be said for the great service and accommodations at this hotel. The expectations were set even prior to our arrival with them advising about renovations being made. Sean has exceptional customer service skills. Very satisfied with this stay, I am usually extremely picky about hotels but not 1 single complaint for this establishment

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Good stay

By

13 junio 2017

See scoring. Sean at Front Desk is great. Nicest guy.

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Great customer service

By

12 junio 2017

club

The entire staff was wonderful. Very friendly and courteous. The night staff, housekeeping and dining staff were very nice.

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Great service

By

11 junio 2017

club

Everybody was very nice, I would like to single out Marlene who was very helpful with my questions and requests

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Convenient and comfortsble

By

05 junio 2017

club

Staff is friendly. Location is convenient. We just moved to Venetian Golf

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Mrs

By

05 junio 2017

club

Excelente , clean safe and great customer service bed very comfortable everything was excellent.

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servicio muy euno

By

01 junio 2017

club

me quede dos noches y los empleados muy amables el hotel esta bien localizado y cerca de las playas

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Friendly, helpful staff!!

By

30 mayo 2017

Stocked breakfast every day. Staff accommodated request for fresh fruit. Staff provided assistance with luggage cart promptly and with genuine friendliness.

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Arrived Before the Renovation

By

24 mayo 2017

club

We stayed at this hotel right before it was scheduled to be renovated. Our room had multiple stains on the floor and had an odd smell. The bathroom was scummy and there were ants on the floor. Air conditioning worked and hotel staff were nice, but we left feeling dirty and ready to get home. I am sure this place will be nicer to stay at after the renovation. You could tell they needed it.

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