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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 304 reviews
83%
Recommend This Property

Ratings Breakdown

304reviews

  • 5 Stars
    182
  • 4 Stars
    57
  • 3 Stars
    33
  • 2 Stars
    18
  • 1 Stars
    14

Great desk staff / old hotel

By

June 19, 2016

club

Dated hotel with very hot hallways. Stained chair arms looked greasy. Stains on carpet. Air conditioner kept room cool but damp. Window was crudy with pollen and dirt , most noticeable in morning. Breakfast was disappointing, poor presentation , empty food trays Empty coffee urns Left over turkey sausage. Every day had to ask for ketchup . Desk staff was friendly

Posted byHotelStaff
June 24, 2016
Thank you fro your comments. We are sorry about the breakfast not be stocked. This matter has been brought to the kitchen staff. We are not allowed to have ketchup on the food line. It is available upon request only. We will be starting a renovation to the hotel in August . Hope your next stay will show the improvements. Front Desk Manager
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Good hotel poor mattress

By

May 31, 2016

platinumelite

This chain is excellent, I have not encountered this problem in any of the other Hollyday Inn Express

Posted byHotelStaff
June 07, 2016
Thank you for your comment regarding your recent stay. I am sorry that your stay was not restful. I have forward your comment regarding the mattress to our maintenance and housekeeping staff so that steps may be taken to correct this problem.
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Relocation Stay

By

May 24, 2016

club

Excellent, met most of our needs--safe, clean, reasonably price, free hot breakfast and accepted pets. Would have been nice to have a hot tub.

Posted byHotelStaff
May 28, 2016
Thank you for taking the time to comment on your recent stay at our hotel. We appreciate the feedback we receive from our guests. Although we do not have a hot tub located in the pool area, we do have one room that is equipped with one. On your next visit you may want to inquire about the availability of this room and we would be very happy to reserve it for you. Ann Weaver Front Office Manager
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Breakfast was Great

By

May 17, 2016

club

Had 3 Rooms for 6 guys ..They were all very happy with the rooms

Posted byHotelStaff
May 23, 2016
Thank you for your comment regarding the service your employees received during their stay with us. We hope you will continue to return any time you are working in this area.
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Heading back North

By

May 07, 2016

platinumelite

We stayed here for our last night in FL after packing up our rental villa. It was so convenient right off I-75. It is right next to one of our favorite Burger spots, Brew Burgers. We had a nice dinner then spent the night in the comfortable bed. Got up refreshed. Went down to the breakfast buffet. Then got right on I-75 heading back North.

Posted byHotelStaff
May 08, 2016
Thank you for your comments regarding your recent stay. We are very glad that you were able to start your trip back North feeling refreshed. We look forward to seeing you on your return to Florida. Ann Weaver Front Desk Manager
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Surprisingly comfy

By

May 06, 2016

Great breakfast, and the bed was surprisingly comfortable.

Posted byHotelStaff
May 13, 2016
Thank you for your comments regarding your recent stay. We are very happy that your stay was pleasant and comfortable. Ann Weaver Front Desk Manager
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Nice place to stay

By

April 20, 2016

club

Very clean hotel with an attentive staff. Excellent food nearby, and in the breakfast room as well.

Posted byHotelStaff
April 21, 2016
Thank you for letting us know that you enjoyed your recent stay with us. We want our guests to feel comfortable and at home while they are with us. Look forward to seeing you on your next visit to our area. Ann Weaver Front Desk Manager
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Great Experience on a Rainy Evening

By

April 09, 2016

platinumelite

The front desk quickly found a room for me over the phone. Recognized me as I came in the lobby and was read to complete the check-in as he was waiting on another check-in. It was all handled quickly and efficiently which I needed as the weather was terrible and I had been fighting it for hours. The room was extremely clean, quiet, easy to work at the desk and the breakfast was well taken care of. Great stay overall. Thank you.

Posted byHotelStaff
April 13, 2016
We are very glad that your experience with us was pleasant and comfortable and that you had a great experience. We hope that when you are in the area you will stay with us again. Ann Weaver Front Desk Manager
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Nice Accommodations

By

April 06, 2016

club

Comfortable, clean room. Good service. Nice breakfast. I wish the breakfast hours started earlier though. The only downside to the room is there were no easy-access outlets for charging phones and computers.

Posted byHotelStaff
April 09, 2016
Thank you for your comments regarding your recent stay. Regarding the breakfast hours, during the week they are start at 6:30 and on weekends at 7:00. If you need to leave earlier, the front desk will provide you with a bag to go with fruit, yogurt , hard boiled eggs bagels, or muffins. There is also coffee 24 hours. The next time you are with us just ask the desk staff to fix you a to go bag. We are working on the outlet issue. We are scheduled for a complete renovation starting this year and this issue will be addressed. Ann Weaver Front Desk Manager
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Most polite and accommodating staff we have experienced

By

April 06, 2016

club

We unfortunately had to come to Venice because of a death in our family. As soon as we walked into the hotel we were greeted with extreme courtesy and compassion, which helped ease the burden! The entire staff were extremely accommodating and went out of their way to make our stay as pleasant as possible. For example after checking in on our first night, the front desk help offered snack bags for each of our children filled with muffins cookies and water. They also gave us extra towels, blankets, and other amenities to help us feel more comfortable because they knew we had just drove through the night and wanted to make things easier for us! Thank you again to a wonderful staff!

Posted byHotelStaff
April 08, 2016
Thank you so much for your kind comment regarding your recent stay. We are sorry for the loss of a loved one. As you stated the staff made your stay a little easier to to cope with your loss. We want our guests to feel at ease and comfortable during their time with us. Ann Weaver Front Office Manager
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Great service,excellant staff.

By

April 05, 2016

Should we plan another trip to Venice,Fl. more than likely will stay at the Holiday Inn Express.

Posted byHotelStaff
April 08, 2016
Thank you for your comment regarding your recent stay with us while in the Venice area. We look forward to seeing you again on your next trip to Venice. Ann Weaver Front Desk Manager
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This Holiday Inn Express was a let down

By

April 01, 2016

club

We travel a lot and always stay at Holiday Inn Expresses. Last month we travelled for 2 weeks and spent 14 nights in different HIE. This was by far the worst (and most expensive) one we've ever stayed at, and it was a Tuesday night. The shower was lousy, lighting in the bathroom was terrible, beds weren't comfortable. We were told that the prices were higher because of baseball spring training, and they would NOT give any kind of discount (government rate, aarp, etc)
The girls at the desk were very pleasant though.

Posted byHotelStaff
April 04, 2016
I am posting 2,000 points to your Rewards Card for the inconvenience. Front Desk Manager
Posted byHotelStaff
April 04, 2016
Thank you for your comments regarding your recent stay. I am very sorry that your stay was not satisfactory. I don't know how long you stayed, or if you brought your problems to the front desk so that we could have had our maintenance department check them out. We strive to make our guest 's stay comfortable and enjoyable. Your comments will be forwarded to the housekeeping and maintenance department. Front Desk Manager
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