 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
84%
Recomendar este hotel
Valoración general 4.2
84%
Recomendar este hotel
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Don't waste your time!
BySheCan
31 julio 2021
If you're used to quality hotels, don't stay here. There is much-needed renovations, and COVID precautions were not honored, especially at breakfast and hand sanitation stations.
Excellent customer service
ByDalonia
30 julio 2021
There was great customer service eventhough they offered apologies for being short staffed.
Comfortable beds/bad sliding door
ByBCR92
30 julio 2021
The beds were very comfortable and clean (I always check for bedbugs and didn’t find any!!) our room was oceanfront and we could barely get the door open to sit on the balcony. It seemed to have separated and it was soo hard to open. We couldn’t even look out with the door closed because it was all foggy from water and condensation getting in-between the glass panes. Kind of defeats the purpose of having an oceanfront room.
Hospitality
ByMilitary couple
29 julio 2021
The desk agents were very friendly and kind. The management staff were unable to make a decision. The had a very uncaring attitude and made no effort to accommodate any requests. I worked in the hospitality industry over 10 years. The first rule is to make every effort to make the guests stay positive. Offer something so the guest leaves with a positive experience. My husband was so upset with his dealings with the management staff that he may never stay with Holiday Inn in the future. He is retired military. He was refused military discount. Refused reimbursement for parking fees as promised. Never received a phone call regarding issues as promised.
House keeping horrible
ByMelissa
28 julio 2021
Left my wedding band, called they said they didn’t see it. I knew where it was left.
1st time in va beach
ByJoeski
28 julio 2021
The staff was very nice , the room and views were great and the food was good.
Weekend trip
ByRuth
28 julio 2021
Found this hotel online… got it and it was a great find. We enjoyed the location as well as the building itself. We had a great time love the breakfast and being right in the beach.
Great LeIsure Experience
ByRelaxed Retirees
27 julio 2021
This hotel is in a great location to all activities. We had no problem finding a space for parking in the 2 parking lots which is a great convenience!
The Breakfast Buffet had excellent healthy choices and remained full and area clean for the hours served.
Front desk staff always pleasantly helpful’
Highly recommend.
Overall satisfaction
BySissy
27 julio 2021
I typically like to stay in a Holiday Inn anywhere I travel because of past experiences. The price I paid was extremely high and this was probably the least favorite of the Holiday Inn that I have stayed in. Parking was awful, room was not as comfortable as I would have preferred. AC didn't cool real good, no water pressure in showers, commode seemed to have been full of sand and not clean. I would choose a new location if I am in this area in the future. Sadly disappointed
Hotel stay
ByBeebee
27 julio 2021
Room-good and clean
Bathroom- good and clean
Elevator-only two not great
Parking-plenty of space but locations too far from hotel if u have to go to the third lot
nice hotel
Bymar54321
26 julio 2021
We decided to stay an extra day at the beach, and this hotel had an open room. Room was clean and tidy. Location was fantastic
Solid vacation hotel
ByJoshSm0330
26 julio 2021
Clean room, helpful staff, in building gym and good breakfast