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Rated 4.3 out of 5 by 494 reviewers.
Rated 5.0 out of 5.0 by Great staff and excellent location This hotel is located at the VA beach oceanfront. A great sunrise view in the Morning. Staff was great and very helpful in every aspect. Can't ask for anything else. July 27, 2015
Rated 4.0 out of 5.0 Not what I expected This hotel was not what I expected for the price. The parking was horrible, and the room was dirty. The bathtub was black and half of the finish had been worn off. The slider out to the balcony was impossible to open and close. The positives are that it is a great location, on the beach and within walking distance of restaurants and other things to do. July 27, 2015
Rated 5.0 out of 5.0 by fabulous vacation! My husband and I absolutely loved this hotel! The rooms were very clean and well appointed. The view from the balcony was awesome and was a great location, right on the broadwalk and walking distance to restaurants and shopping needs. The hotel staff were super friendly. We plan to come back for sure! July 27, 2015
Rated 2.0 out of 5.0 by Messed up from the start I wasted my Rewards Points here for vacation. I wrote a review a couple days ago and it disappeared. I arrived early and called the hotel. They said to come on in and pre-register, so I did that at 1142. They said that they would call me when the room was available. I liked that idea a lot. 4 pm came and I still hadn't received the phone call so I went to the front desk and asked if I could check in now because that was regular check in time. They asked me to wait 10 more minutes and well that 10 minutes turned into 25 minutes. To top it off there was a dog in room 301 that woke us a couple of times and this wasn't a pet friendly hotel. I can assure you that I will never stay at this hotel again. I have never had a bad experience with HIE until this visit. July 26, 2015
Rated 3.0 out of 5.0 by Room repairs On the second day I told front desk the door to terrace does not lock or fully close, next to impossible to open and close. The room gets hot since the door is slightly open. They wrote it down and over the next two days no one from maintenance stopped by to check it out. Basically, paid for a oceanfront room where I could not use the terrace. The elevators are extremely, sometimes five minutes to get it to stop on my floor after button pushed. Big bins of towels or supplies always parked in front of elevator doors on third floor. July 26, 2015
Rated 3.0 out of 5.0 by holiday inn virginia beach comfortable room however not very clean living room couch in very poor condition with stains on the carpet; management very responsive July 22, 2015
Rated 5.0 out of 5.0 by Great staff, great service First time staying at this particular hotel, and i must say that i am glad i did. everyone from the hotel manager to the rest of the staff were friendly and were ready to assist us. i think this hotels free pancakes from 6 to 10 is awesome, my boys 5 and 9 are ready to get back here just for that. they thought that eating pancakes looking at the beach was the most amazing thing that happen to them. we can't wait to get back...see you soon! July 22, 2015
Rated 4.0 out of 5.0 by Comfortable bed Clean room nice bed good pancakes hot coffee. Very nice beach wide and very clean. July 22, 2015
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