 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.2
84%
Recommend This Property
|
Just ok
ByNeeds overhaul
April 26, 2021
One elevator the whole week worked for entire building, to stairs a lot. Construction outside started early morning woke up each morning early entire week. Pool closed, disappointing. Room to be cleaned 3td day of stay never was.
Great Service, Bad Room
By
April 22, 2021
I travel for work quite a bit and religiously use IHG hotels for my stays. I have constantly found that IHG hotels at vacation destinations do not hold up against their counterparts elsewhere. It is almost like an entirely different chain in some cases. While I rented a two bed suite the beds were only Full size. This left us a whole 27in of space each on the bed. The first night I ended up on the noisy fabric couch. The second night I attempted the sleeper sofa pullout. The mattress on the pullout must have been original to the hotel. A sheet on the floor would have been better.
While I won't use this location again - I will still use IHG, but if this is consistent it will eventually push me to other brands.
Va beach
ByNeeds overhaul
April 21, 2021
Alot of construction outside room window...one elevator worked for whole building.pool closed due to construction..stayed week was told room would be cleaned on weds it never happened. Had to keep requesting toilet paper towels. Bed comfort good but stains on bedding coverlet wouldn't stay on so not eye appealing. Breakfast was good.
Nice Hotel, Oceanfront
BySusan
April 21, 2021
It was a good vacation though the hotel has construction for the pool area. The main problem we experienced is running one elevator, and we are on the seventh floor. It is so hard to go down and go up when the line is so long. I would recommend it since this is the best location.
Great Location
ByHartland63
April 21, 2021
We picked this location for the beach access and view. Wonderful room, very comfortable. Young man at the check-in desk was very helpful and friendly.
During our stay, the pool was closed due to renovations. Parking is a challenge. The designated lots filled quickly.
Terrible
ByNicole
April 20, 2021
The first room i checked into had a broken toilet, phone was broke, and remote had the buttons tore off. The maintenance man came up without a mask on and tried to fix toilet. That took 45 min of our time. A few hrs later the toilet stopped working. They moved us rooms. The balcony door would not open. The point of oceanview room is to sit on balcony. The walls and carpet were filthy dirty. The breakfast was terrible. I have stayed at plenty holiday inns and this by far is the worst. And dont think you will be able to park in the hotel parking lot without getting blocked in.
Not good
ByMomOf2
April 19, 2021
Hotel was under construction and noisy. There was only one working elevator. My room wasn’t ready until after 6:00 pm. Ughh
Good hotel
ByPclay42
April 13, 2021
Good hotel for what you pay for. Breakfast was good. Staff was great.
Overall visit
ByClassie
April 13, 2021
I was very disappointed in my stay experience. The cleanliness was not there at all. A heads up would have been nice about the elevator not working, and the construction. My husband and I had to drive separate vehicles so we had to go find someplace for him to park because we could only get one parking pass. That was the worst. This stay was not worth the money for 2 nights, the only good thing about the room was the ocean view, and the rooms are very small.
Not what I expected
ByMelanie21
April 11, 2021
They had only one elevator working. Had to take stairs a lot up and down to the 7th floor!!! Only one person working front desk. Not a smart idea during check in times. My key card didn't work well, had to get new ones. Floors in hall and lobby were nasty. Toilet was not the greatest. When you flushed paper came back up. Shower pressure sucked, but water was very warm! Pool was out of service for renovations. You would think during covid you could have done this when travel was limited. Overall ok, but doubt I stay here again.
My Stay
ByNavyDude93
April 11, 2021
Recommended for a nice weekend if you want to stay along the beach. Nice and quiet. Nothing better than rolling over in your bed and seein the ocean when you wake
Low quality for the price
ByHope
April 10, 2021
I tried to make a reservation for the Holiday Inn which was full so the representative made arrangements for this hotel. I was specifically looking for a pool which was advertised by the representative for this property. The pool was under construction and closed which was a disappointment, especially with kids in tow. Of course this was unknown to us, until we were ready to use it. The area is also not the safest once the sun goes down. Poor quality food on the breakfast bar. The associate at the front desk was not made for customer service. Overall, it was a huge price tag for the quality.