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Holiday Inn Express & Suites VA Beach Oceanfront

2607 Atlantic Avenue , Virginia Beach, Virginia 23451

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1726 reviews
87%
Recommend This Property

Ratings Breakdown

1726reviews

  • 5 Stars
    1007
  • 4 Stars
    381
  • 3 Stars
    173
  • 2 Stars
    91
  • 1 Stars
    74

noisy unable to relax - the smell of pot in the halls,elavator,

By

May 29, 2020

club

I brought my Grand children there to enjoy the beach and was unable to do so due to the noise

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Not Happy

By

May 23, 2020

platinumelite

Was very disappointed with my experience. A lot of it had to do with the restrictions placed due to the pandemic, however, there could have been more done to compensate for that. The rooms should have been better cleaned. I used the ice bucket, and while trying to open the liner, I noticed it felt wet. The I realized that it, along with the ice bucket, was wet with beer. No one from my party drinks, and we had just arrived. It was the most disgusting feeling to have the sticky beer residue on my hands. Another issue was the soap dispenser was broken, or just wasn’t properly secured, because the front part of the metal frame came apart when pumping the dispenser. The pillows were extremely soft (even the Supposed firm ones) and we’re damp. There is construction at an adjacent building, and we were given a suite facing the site. There was a tropical storm off the coast, so occupancy was very low, and we could have been placed in a suite on the other side of the hotel. The cost of the room was too high for all this to occur. Especially considering the fact that occupancy was extremely low. No discount on the rate was offered at all. I don’t even receive my 500 welcome points, which the person at the front desk said I would get. Finally, the manager was supposed to break up my bill into two (one for each day we stood there). That never happened, even after speaking to the manager and leaving my name and email we other the front desk. The disappointments just kept on piling up from the time we arrived. Will never be coming back.

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Excellent Property.

By

May 18, 2020

Love this place, but could do more for the breakfast.

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Every thing was great

By

May 18, 2020

platinumelite

Good place to stay all around nice warm weather loots to do around there good place for hole family

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Excellent stay during difficult times

By

May 03, 2020

platinumelite

Sarah, the General Manager, and her staff were extremely gracious, accommodating and helpful. The team at the Virginia Beach Oceanfront Holiday Inn Express epitomized what a professional hospitality team should look and act like. Great job!

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Great beach front hotel all rooms face the ocean

By

May 03, 2020

club

Great beach front hotel all rooms face the ocean.
The one bedroom suite is really nice.
Staff was very helpfully and nice.

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great clean and healthy service

By

April 25, 2020

club

Under the pandemic situation! the hotel service was a extraordinary care about us , i felt healthy, and everything was very clean and the necessary care was taken... i’ll be back soon !

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Great service nice views

By

April 07, 2020

My favorite motel when working in Norfolk I stayed here last year love the jet traffic

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Calming stay

By

April 01, 2020

I was able to enjoy my experiences at the hoel with a comfy bed, clean room and bathroom and even a quiet hotel.

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Perfect hotel on beach

By

March 30, 2020

club

Stayed in king oceanview with balcony.loved it.hotel was clean.the bed was super comfortable and so was pillows.literally walk out back door to beach.only problem wasnt told ahead of time about construction next door so was noisy in room so call ahead we called ahead due to corona virus and wasnt told about it.also didnt tell us cold breakfast only so that was maddening plus was told pool and hot tub open the day we traveled yet when arrived no mention of closed so went to use pool and sign on door saying closed.front desk never said anything nor said anything about construction.posted sign in elevator apolog

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Weekend getaway

By

March 23, 2020

club

Excellent location, room, staff. Great overall service. Will definitely be back with the entire family

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Comfortable

By

March 21, 2020

club

Great location and excellent staff . Beautiful view and good breakfast.

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