 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.2
87%
Recommend This Property
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noisy unable to relax - the smell of pot in the halls,elavator,
Bymike
May 29, 2020
I brought my Grand children there to enjoy the beach and was unable to do so due to the noise
Not Happy
ByEdSant
May 23, 2020
Was very disappointed with my experience. A lot of it had to do with the restrictions placed due to the pandemic, however, there could have been more done to compensate for that. The rooms should have been better cleaned. I used the ice bucket, and while trying to open the liner, I noticed it felt wet. The I realized that it, along with the ice bucket, was wet with beer. No one from my party drinks, and we had just arrived. It was the most disgusting feeling to have the sticky beer residue on my hands. Another issue was the soap dispenser was broken, or just wasn’t properly secured, because the front part of the metal frame came apart when pumping the dispenser. The pillows were extremely soft (even the Supposed firm ones) and we’re damp. There is construction at an adjacent building, and we were given a suite facing the site. There was a tropical storm off the coast, so occupancy was very low, and we could have been placed in a suite on the other side of the hotel. The cost of the room was too high for all this to occur. Especially considering the fact that occupancy was extremely low. No discount on the rate was offered at all. I don’t even receive my 500 welcome points, which the person at the front desk said I would get. Finally, the manager was supposed to break up my bill into two (one for each day we stood there). That never happened, even after speaking to the manager and leaving my name and email we other the front desk. The disappointments just kept on piling up from the time we arrived. Will never be coming back.
Excellent Property.
ByRoss
May 18, 2020
Love this place, but could do more for the breakfast.
Every thing was great
ByBig g
May 18, 2020
Good place to stay all around nice warm weather loots to do around there good place for hole family
Excellent stay during difficult times
ByTom24
May 03, 2020
Sarah, the General Manager, and her staff were extremely gracious, accommodating and helpful. The team at the Virginia Beach Oceanfront Holiday Inn Express epitomized what a professional hospitality team should look and act like. Great job!
Great beach front hotel all rooms face the ocean
ByCatmoore
May 03, 2020
Great beach front hotel all rooms face the ocean.
The one bedroom suite is really nice.
Staff was very helpfully and nice.
great clean and healthy service
Bylalo
April 25, 2020
Under the pandemic situation! the hotel service was a extraordinary care about us , i felt healthy, and everything was very clean and the necessary care was taken... i’ll be back soon !
Great service nice views
ByChris
April 07, 2020
My favorite motel when working in Norfolk I stayed here last year love the jet traffic
Calming stay
ByYanna5
April 01, 2020
I was able to enjoy my experiences at the hoel with a comfy bed, clean room and bathroom and even a quiet hotel.
Perfect hotel on beach
ByShelly
March 30, 2020
Stayed in king oceanview with balcony.loved it.hotel was clean.the bed was super comfortable and so was pillows.literally walk out back door to beach.only problem wasnt told ahead of time about construction next door so was noisy in room so call ahead we called ahead due to corona virus and wasnt told about it.also didnt tell us cold breakfast only so that was maddening plus was told pool and hot tub open the day we traveled yet when arrived no mention of closed so went to use pool and sign on door saying closed.front desk never said anything nor said anything about construction.posted sign in elevator apolog
Weekend getaway
ByMitch
March 23, 2020
Excellent location, room, staff. Great overall service. Will definitely be back with the entire family
Comfortable
ByLisa
March 21, 2020
Great location and excellent staff . Beautiful view and good breakfast.