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Rated 4.3 out of 5 by 598 reviewers.
Rated 5.0 out of 5.0 by VA Beach Beachfront Hotel Great place to stay with good food, pool and exercise area. February 2, 2016
Rated 2.0 out of 5.0 by VA Beach Oceanfront Holiday Inn Express The location and view of this hotel is great. I am providing low review for this place do to the reasons I am going to highlight. I don't normally give bad review; however, I was disappointed when I checked in to this Holiday Inn Express. Normally when I check in to IHG hotels I am recognized as a Platinum member. When I had checked in to this Holiday Inn I was not recognized as a Platinum member. I had made the reservation through my IHG app on my phone; however, when I had checked in it didn't register to the hotel that I was a Platinum member. I had informed the front desk that I was a Platinum member and provided my membership number. Even after providing my membership information the front desk representative did not inform me about complimentary upgrade, the option of receiving amenity points, information about breakfast, nor thank me for being an IHG member. Additionally, I had reserved a room in this hotel for the pool so that my 13 year old daughter, who I was visiting in Virginia, could enjoy time in the pool since the weather was cold outside to swim in Virginia Beach. When we had checked in, I was informed that the pool was out of order and the website had no information that the pool was not available. Very disappointing when that's the only amenity my daughter and I were looking forward to at the hotel. Last but not least, the lock for the sliding door in the room that leads to the balcony did not lock. I am still waiting for my amenity points. Hopefully that you can find a way to remedy the disappointment I had felt as a member and the disappointment of not being able to provide my daughter and I an enjoyable to time to take advantage of the pool amenity during stay for birthday weekend with my daughter. Note: I flew from California to visit daughter and spend birthday weekend. January 26, 2016
Rated 5.0 out of 5.0 by Favorite IHG hotel at VA Beach Great location, pool/hot tub, free breakfast that makes everyone happy! Staff is always very friendly, on the ball. Breakfast is great--and my favorite--this hotel has chocolate milk :) January 22, 2016
Rated 5.0 out of 5.0 by Nice hotel, good price The staff at the HIExpress were very helpful. We had to check in early and they accomodated this. The breakfast attendant was very friendly as were all the staff we encountered. The bed was comfortable and the room clean and comfortable. The view is great. I would stay here again. January 21, 2016
Rated 5.0 out of 5.0 by Wonderful property! The hotel staff was very welcoming, the room was great, and breakfast was outstanding. The only recommendation I could offer is to remove the shower low-water flow device so that more water could come out! January 21, 2016
Rated 5.0 out of 5.0 by Clean and quiet Nice View !! And good size wave for Surfer !! and Nice Street to Run !! January 20, 2016
Rated 4.0 out of 5.0 by Great location and great staff Stayed at VA Beach Oceanfront with some youth for a conference. All the staff that we encountered were very accommodating to any need we had. The location on the beach and the view from the rooms were exceptional. Breakfast was lacking as the hot food items were not prepared well. It was the typical HIE fare which was ok. The rooms were spacious and each room has not only a view of the ocean but a balcony to sit and enjoy the ocean. We had problems with a shower that only the hot side worked but the hot was warm, so it was ok. One of the other rooms had a tv that was fuzzy but everything was serviceable and we most likely could have made mention before our checkout and would have had accommodations made. Overall a good experience. Will come back here if at VA Beach again. January 19, 2016
Rated 4.0 out of 5.0 Noisy room and poor food As title said the room is very noisy and hard to fall asleep. The food is poor and food area is not clean. January 18, 2016
  • 2016-02-05 T14:38:10.609-06:00
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