1617 South Tryon Street
Charlotte, NC
28203
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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Đánh giá của Khách
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91%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,6
91%
Giới thiệu Cơ sở này
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Nice room, parking lot not secure
ByWandw2012
tháng 5 12, 2025
We had a good experience with the staff, room, lobby, and breakfast. This was a good location for the things we wanted to do in Charlotte and I don't have any complaints about anything internal to the hotel. I would not stay here again though because the door handle was broken of my drivers side door when we were inside on the Saturday night that we stayed so the parking lot is obviously not secure and I would look for a hotel with a bit more security for my vehicle overnight.
Shower water didn't drain
Bybverdi
tháng 5 08, 2025
Overall, not the best experience. The water in the bathtub didn't drain. Also, a noisy location - I could hear loud voices outside and the neighbors upstairs. The ladies at the reception desk were very nice and friendly.
All good but, A/C died.
Bybpcarolina
tháng 5 08, 2025
The staff was very friendly and the room was very clean and comfortable except...
The A/C went out around 12AM and was not keeping room cool. It started making a loud noise. I reported to front desk the following morning.
Wonderful hotel and a great location!
ByJulesMari
tháng 5 02, 2025
This was our second stay at this hotel and we were super impressed both times! It's in a perfect location and is very clean. The staff are friendly and helpful. The bed is supper comfortable. We will stay here every time we visit Charlotte.
Almost 10/10 but happy to return anyytime for value and comfort
ByKennedy8992
tháng 4 29, 2025
I stayed for 3 nights in April 2025 with my wife for a wedding nearby in Charlotte. The reception staff welcomed us right away and managed our check-in process quickly and asked us if there was anything else they could do to help us with our stay. The room was perfectly cleaned and stocked with basic necessities. I liked the vaulted ceilings in the room, especially liked that the room looked brand new and the shower's water pressure was excellent. Although the pillowcases had labels indicating that one is soft and the other is firm, both were very thin and uncomfortable (this was my main reason for giving 9/10 instead of 10/10). The mattress was excellent however an extra sheet or comforter in the room would have been nice in the middle of the night when looking for extra layers, so I settled with a sweatshirt. Having bottled water would have been a nice perk but the microwave in room was a nice addition and the fridge size was great. Lots of great restaurants within walking distance and the light rail is around the corner too.
ngạc nhiên thú vị
ByJwest
tháng 4 28, 2025
I was pleasantly surprised, but everything was great. Room, staff, food, quality all great!
khách sạn tuyệt vời
ByPLR26
tháng 4 28, 2025
One of the best IHG hotels we've ever stayed at. Only complaint is that the toilet paper and kleenex were absolutely subpar for a hotel as nice as this.
Comfortable bed and pillows. Very clean, staff friendly and accommodating.
ByGinaPM
tháng 4 21, 2025
Comfortable bed and pillows. Very clean, staff friendly and accommodating
Business Travel--Great Stay
ByNicole S
tháng 4 11, 2025
Stayed for business and I was very impressed by the quality of the hotel. Very clean, appears newly remodeled. Bed was very comfortable! Staff was friendly and helpful. I would definitely stay again
Excessive parking fees at hotel property
BởiForgiven
tháng 4 11, 2025
I found the overall experience average with needed improvements or upgrades to customer care and customer service, including a broken down ice machine and reduced or lack of toiletries articles. I found the price and lack of or reduced access to parking at the hotel site particularly disturbing.
Noise, Noise, Noise
ByNoise/no sleep room
tháng 4 10, 2025
My wife and I spent two nights at this hotel. The assigned room 333 was next to a busy street. All night long we heard loud cars exhaust and motorcycles. We wasn't able to get any rest until 5:00 A.M. when the loud noises subsided. We also could hear people walking in the room above our room 333. This was a horrible sleeping experience at this hotel. This hotel is new, but it should have better sound proof room. Even though the hotel is located centrally, the sleep quality is not what one would expect.
The parking is a pain. You pay $20.00 a day to park, but if you leave to run an errand, you will not have a space when you return. There appears to be no way to get a refund on parking. The front desk was no help with getting a refund for parking.
Comfortable bed and great service but....
ByRaj gill
tháng 4 07, 2025
Breakfast was okay, but it would be better to add a few more things.