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IHG® Business Rewards Reservations and Service Centre

Serving the best interest of our members is the goal of our IHG® Business Rewards Reservations and Service Centre.

To reach us with any questions or issues, simply submit an online form or call the contact points below. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of freephone numbers.


United States and Canada

  • Telephone: 800-344-4880 (freephone)
    Hours of Business: 24 hours a day, 7 days a week

Europe, the Middle East and Africa

  • Telephone:
    • UK: 0333 321 86 86 (call charges apply)
      Hours of Business: 24 hours a day, 7 days a week
    • The Middle East: +971 4 553 1020 (call charges apply)
      Hours of Business: Sun - Thurs 9:00am - 6:00pm Arabia Standard Time
    • All other countries: ​+44 2033 491 108 (call charges apply)
      Hours of Business: 24 hours a day, 7 days a week

Asia/Pacific

  • Telephone:
    • Australia/New Zealand: +61 2 9478 9070 (call charges apply)
      Hours of Business: 24 hours a day, 7 days a week
    • China: 400 830 2836 (charges may apply)
      Hours of Business: Mon- Fri, 9:00am - 6:00pm China Standard Time
    • Hong Kong: 800 905 879 (charges may apply)
      Hours of Operation: Mon- Fri, 9:00am - 6:00pm Hong Kong Time
    • Japan: +81 3 6832 4290 (toll charges apply)
      Hours of Operation: Mon- Fri, 9:00am - 6:00pm Japan Standard Time
    • All other countries: +63 2 555 8135 (call charges apply)
      Hours of Business: 24 hours a day, 7 days a week

Latin America

  • Telephone: 8007022176
    Hours of Business: Mon-Fri 7:00am-10:00pm Central Standard Time

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