Make sure all your points earned from stays, promotions and partner activities are reported correctly on your account. Our goal is for you to get the most out of your membership by receiving the points you deserve.
While most of the promotions that you have signed up for will appear in My Offers, there are a few that will not. It doesn't mean that you were not registered but they have just been designed that way.
Bonus points from Hertz car rental are issued within 2-4 weeks after the rental. To request missing miles, use the Hertz Retroactive Mileage Request Form. Be prepared to provide additional information such as your IHG® Rewards Club number, Rental Agreement Number and travel dates.
At US and Canada, you will receive points for the room you occupy as well as all other rooms that have your IHG® Rewards Club number attached, excluding InterContinental Hotels and Resorts. Outside the US and Canada, credit is issued for the room that you physically occupy. Please note that members will only get one credit toward elite status, not all rooms will count.