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Holiday Inn Resort Orlando Suites - Waterpark

14500 Continental Gateway

Orlando, Florida

32821

United States

入住: 4下午

退房:10上午

入住年齡:21

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1 407 3875437

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Orlando Suites - Waterpark 14500 Continental Gateway

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
60%
推薦此物業

整體經驗

3.4

根據 3025 評論
60%
推薦此物業

Ratings Breakdown

3025評論

  • 5 星級
    1005
  • 4 星級
    588
  • 3 星級
    459
  • 2 星級
    429
  • 1 星級
    544

Comfortable bed but that’s it

By

7月 16, 2024

Room was not mopped before we arrived. Sink was clogged and remote controls didn’t work. Roach crawling in bedroom. Also bathroom needed simple repairs. Previous repairs in bathroom looks like it was not done by a professional. Beds were comfortable

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Horrible

By

7月 16, 2024

Horrible service and the pools and water park were very dirty. There was food left on the ground from the night before, beer buckets, tobacco and so much more. Also could not open the park on time. Food was not good. Arcade card reload machine did not work. Movie theater was cool

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Great service

By

7月 14, 2024

I loved all the activities available for children. The kids really enjoyed themselves. Great movie choices.

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Nice property but cleanliness needs work.

By

7月 14, 2024

The hotel is nice a little worn but the housekeeping staff needs to do a better job cleaning. The bunk bed that my child was on had 2 screws partially out, luckily he only weighs 50 lbs. The waterpark was fun but needed staff on top not just at the bottom as their was pushing, skipping and children not being safe like going down the slides in pairs and head first, backwards etc. If you want a spot near the pool you need to go super early before 11am especially on the weekend.

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Horrible stay

By

7月 13, 2024

This place is joke let’s start off with that they charge you $28 a day per vehicle to park on top of $55 resort fee plus cost of room. The room was not the cleanest with rust covered lamp shades and non working tvs oh and somehow they accidentally deactivated my key card during my stay leaving us locked out and took them a few to figure out why and what was going on! Plus staff at the desk is rude! I complained to management and got no where oh and they have one elevator on the side that’s a joke Ice machine only works on first floor! Save yourself the headache and don’t stay here!

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Thank you

By

7月 13, 2024

Thank you…………………………………………………………………………………………………………………………………………

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Way below IHG quality

By

7月 12, 2024

club

So I’ve been a rewards member for over 10 years and I stayed a lot of IHG properties across the United States. I was on a trip recently to Orlando and I booked this property just for one night to bring my kids down here and we had stayed at the hotel 10 years ago so I figured we would just return and have a nice overnight stay. We have booked a bunkbed room and when we got there, we were assigned a different room, which wasn’t a big deal. We just had to exchange rooms, but the room that we got was severely updated.. The beds were not comfortable, and you could tell that the property had not been maintained as other IHG properties have. We went to the food court, which many of the places were closed and the food was extremely poor. We wind up, throwing the food away and going out to eat later.. when we were in the pool, the pool was closed due to cleanliness and was not reopened that night. We decided to check out early and go to another property.

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Trying to sell a Timeshare

By

7月 12, 2024

club

We did not enjoy our stay. I feel they ruined our family vacation. After checking-in at 10PM, we were told to set aside to get a free gift, but instead it was them trying to sell us Timeshare (of course we didn't know it at the time). After driving twenty plus hours to our destination and clueless about what was happening, we told them we had to get some sleep. He told us we can attend a special presentation the next day at 12:30pm. Trying to get to our room, we agreed. We overslept the next day and they called us at 12:54pm waking us up. I had to get my children out of bed to go to the presentation. We got there about 1:45pm and was able to get out of there at 6:30pm. Even walking around the resort, they keep harassing us. We got tired of it after five days and checked out. They lied about our check-out date. Total price when we made our reservation was $1,666.14. They hold $101.25. When we checked-in total paid was $1,878.90. They only refunded us for one day instead of two days and did not refund the hold amount.
Good thing out of this was able to get another hotel for the remaining of our stay.

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Great location, coupons offered,

By

7月 11, 2024

I enjoyed the Hotel. It was a great experience. My kids like the different options for food and the store. They also enjoyed the movies, pool games and bingo.

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One night stay

By

7月 11, 2024

club

Stayed here for the grandson & the waterpark aspect. He had a great time in the waterpark , although they closed the water slides early the evening that we were there. The rooms were ok, nothing spectacular. We needed to call housekeeping because there were no towels in our room, it took them several hours to get to us. We were unable to find any housekeeping staff that spoke English, that made it hard when we had problems getting in to our room. The market place did not have much of a choice in food. Either Mexican or Chinese. There was a buffet that was only available for dinner, at $34. I thought was over priced for what they had on their menu. In general, for a IHG member it's was too pricey.

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Too many fees and too crowded

By

7月 11, 2024

Should limit resort fees to those who want to use it, crowded, no towels and poor quality. Would not stay here again. Motel style.

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The kids had a great time

By

7月 11, 2024

The booking was cheap, rooms were dirty upon arrival but I let the staff know and they came the same to clean the room again for us which was great. The kids had a great time at the water park.

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