 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Friendly Staff
ByMayy
11 December 2019
Staff was incredibly friendly and helpful in telling me about all the services available to me (car service, gym, pool, luggage storage, breakfast buffet). I was blown away with the room. Spacious and clean, comfy bed and comfy pillows, huge tv, wonderful view.
Great Customer Service
BySparkel01
07 December 2019
I enjoyed my stay and all staff made sure I was treated well. Everyone was so friendly and I enjoyed not having to deal with poor attitudes from hotel employees.
Request for plates and silverware ignored
ByAtlG45
06 December 2019
An ok experience overall, but my request for plates and silverware to be delivered to my room were totally ignored. Was also informed my meal could not be heated but I was able to "rent" a microwave for $30 which is quite outrageous just to heat a meal.
Food service
Bylkr52
05 December 2019
I tried both the fine dining and the bar food. I went to the restaurant first because I was waiting for my colleagues and would have to eat alone. I asked if they had a simple hamburger, and was told no--got a soup and appetizer, Then when my colleagues arrived, they went to the bar--right outside the restaurant, where they all had hamburgers?
That is my only complaint. Bar service was really great, and we arrived late.
IC Buckhead
ByNoahF
05 December 2019
Excellent property, great staff, lovely rooms. Would highly recommend.
Thanksgiving Weekend at InterContinental Buckhead
ByBernardoNYC
05 December 2019
Overall, I thought this was a well-run hotel with nice decor. The lobby was elegantly decorated for the holidays. The room was clean and well-appointed.
My favourite part of the room was the deep soaking tub. She took two bubble baths.
The location in Buckhead is very central. We walked across to Bistro Niko for lunch, and to American Cut steakhouse for dinner.
I would like to commend a few associates who helped us feel welcomed: Guerda was very attentive and helpful at the front desk. Another front desk agent, Diana, checked us in and she was friendly and professional.
Dominique from the bell station assisted us with our bags both upon arrival and departure. He was terrific.
One very disappointing aspect of this hotel is that it *feels* as if in-room dining tries to nickel-and-dime you. Two examples: in one instance, we ordered a salad and she asked for rolls with the salad. The associate on the phone said that bread would be extra, and the Caesar Salad order came out to $43. In another (and more egregious) example, we came back from dancing at 2am, and were grateful for the 24 hour in-room dining option.. We decided to split a 12 piece chicken wing order. She preferred ranch sauce, and I like blue cheese. We asked for a cup of each, and were informed that "there's an extra charge for ranch". Really? At a luxury hotel? You are charging extra for a small cup of ranch dressing?
Nonetheless, we enjoyed the stay.
Good experience all around
BySage
04 December 2019
Very happy to have stayed in this hotel. Staff were pleasant, helpful. LOVED the bathroom...
Great Stay
ByMike
04 December 2019
Great stay. Good check in. Friendly staff. Great views.
My stay
Byfspears
03 December 2019
Wonderful hotel. Great staff. Hotel has a courtesy car. Room well furnished
Nice
ByKimmieG
03 December 2019
Came in town for the Falcon’s football game. Wish they would have won.
Great hotel
Bysassysouthern
02 December 2019
I always stay here! Great service and beautiful hotel!
The Way A Hotel Used To Be
ByRuby
01 December 2019
Valet is right there when you arrive, hotel staff greets you. Bourbon Bar is small and inviting, small seating areas scattered around. Our waitress was knowledgeable and even suggested the octopus appetizer, which we ordered and will order every time we go back to hotel.
We, honestly, did not want to leave!