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InterContinental Berlin

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Hotel Reviews for InterContinental Berlin
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1661 reviews
95%
Recommend This Property

Ratings Breakdown

1661reviews

  • 5 Stars
    1266
  • 4 Stars
    289
  • 3 Stars
    51
  • 2 Stars
    32
  • 1 Stars
    23

Great hotel - some minor process issues

By

01 September 2018

Check in was efficient - lobby was clean and well attended. Hotel services such as a car to the airport were easy to arrange. Room service had some trouble getting the orders correct - however, they eventually got it right. The lobby staff was very helpful and spoke excellent English. Plenty of interesting things to do in the immediate area and a short taxi ride to the business district. Some minor problems with a rebooking - be very careful that you understand the cancellation fee as the hotel is quite happy to charge you a 90% penalty. This required some time with the hotel business office but eventually the charges were reversed. Beware. Overall, a solid recommend if you read the fine print.

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